CASY-MSCCN Jobs

Job Location

Cincinnati

Job Description

P&G Professional is a leading manufacturer and marketer of away from home products. P&G Professional Account Executives manage our business with Jan/San and Foodservice distributors, hospitality, healthcare, restaurants and other independent businesses. They develop business building ideas and sell these ideas to our accounts, as well as manage their implementation.

We are looking for an Inside Sales & Customer Service is for an energetic, aggressive self-starter who is capable of managing heavy inbound/outbound phone contact with existing and prospective clients nationwide.

They will work with clients who have orders, complaints, or require information about products/services purchased from P&G Professional. They respond promptly to customer inquiries via phone, email, or chat ensuring a positive customer experience. They provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

The Inside Sales Team will work closely with Distributors (Direct & Indirect) & Contract Customers.

Primary Responsibilities:

• Manage & Supervise Sales Inside Customer Sales and Service Specialists

• Managing client/customer relationships, including negotiating settlements and resolving disputes on significant matters (e.g., matters that could impact continued business with the client/customer or involving significant potential financial loss)

• Handling routine customer service complaints and comments that have only minimal impact on the business, without authority to resolve significant matters (e.g., matters that could impact continued business with the client/customer or involving significant potential financial loss)

• Selling, Marketing and promoting the company's products or services

• Entering information into a database, formulating or entering queries into a database or running reports from a database

Job Qualifications

Requirements:

• Bachelors Degree

• Valid driver’s license

• Location / Residence: Cincinnati General Office

• Travel Requirement: minimal

• Core business hours: 9am to 5pm, Monday thru Friday

Qualification:

Foundational Selling

Strong Verbal and Written Communication Skills

Operational Discipline & Agility

Software Skills: MS Office applications, data/reporting, Power BI, Salesforce

Preferred, but not required:

• Experience in selling / customer service

• Experience in the JanSan industries, hospitality, healthcare, food service, and working with distributors

• Spanish proficiency (oral/written)

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE (https://faq.pgwebtools.com/us-work-authorization-faqs/) .

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Job Schedule

Full time

Job Number

R000107615

Job Segmentation

Experienced Professionals (Job Segmentation)

Starting Pay / Salary Range

$85,000.00 - $115,000.00 / year

P&G was founded over 180 years ago as a simple soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We’ve spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship.

The insight, innovation and passion of talented teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.