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Position Summary

职位概述

The Executive Floor Supervisor provides guidance and leadership, ensuring that consistent quality of customer service is provided to all guests in accordance with Hilton brand standards.

管理行政楼层，对日常工作予以指导，为宾客提供一致高效的服务。

What are we looking for?

An Executive Floor Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• High School degree.

• Minimum of 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.

• Good communication, organization and coordination skills.

• Team player with a strong sense of responsibility and self-motivation.

• Able to maintain excellent relations with team members.

• Able to work under great physical and mental pressures.

• Understand basic spoken English to meet business needs.

• Familiar with computer systems preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Guest Services, Operations, and Front Office

Title: Executive Floor Supervisor 行政楼层主管

Location: null

Requisition ID: HOT0A4CG

EOE/AA/Disabled/Veterans