Job Information
Hyatt Front Office-Host - Hyatt Regency Chongming, Shanghai in CHONGMING, China
Description:
1.Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.
2.Ensures that guests receive a speedy and efficient check in/ out.
3.Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.
4.Ensures that the guests’ bill are presented and collected accordingly.
5.Ensures a high level of customer service is consistently maintained.
Qualifications:
1.Ideally with a relevant degree or diploma in Hospitality or Tourism management.
2.Minimum 1year work experience hotel operations.
3.Good customer service, communications and interpersonal skills are a must.
Primary Location: CN-31-Chongming
Organization: Hyatt Regency Chongming
Job Level: Full-time
Job: Front Office
Req ID: CHO000673
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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