Job Information
CIBC Senior IT Asset Manager in Chicago, Illinois
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What you'll be doing
As the Senior Manager, IT Asset Management (ITAM), you’ll be responsible for ensuring CIBC's technology asset lifecycle for Hardware, Software and Cloud is followed in accordance with CIBC IT Governance and Operations. This includes ensuring IT Asset data is maintained and provides quality assurance of the U.S. Regions inventory of IT Assets. Additionally, in alignment with CIBC Enterprise policies and controls, that the U.S. Region adopts industry good practices for the management of IT Assets.
You’ll be joining the ITAM team within CIBC’s US Technical Operations organization. You will be a subject matter expert on ITAM practices, and provide advisory to project and operational teams. You will foster ideation and impact our digital and agile transformation by enhancing our clients’ banking experience.
Work Arrangement: Please note that this will be a completely onsite role with expectation to be 5 days onsite in Chicago downtown office.
How You’ll Succeed
Leadership Skills : Act as the ITAM SME and provide advisory and expertise to ensure the U.S. ITAM Program is on track to meet objectives. Support other team members by sharing knowledge, collaborating and problem solving.
Strong Communication Skills : You are a strong written/verbal communicator who is willing to speak up to ensure clear communication channels with team members and other teams. You are able to clearly communicate with different team members and teams while also being able to communicate to executive leadership when required.
Technological Expertise: You are able to demonstrate a strong technical experience in IT Asset Management practices. Utilizing your skillset in a technical leadership capacity to drive progress and provide resolution to any issues that may arise.
Who You Are
You can demonstrate 8+ years of experience in the following.
ITAM experience in a large enterprise environments and practical working knowledge of IT Asset management decisions, applications and implementation.
Management across the IT Asset Lifecycle in an Enterprise Corporation, Financial organization, Banking Industry or Healthcare is desirable
Experience with ServiceNow Hardware and Software Asset Management capabilities (HAM/SAM Pro) and configurations.
Experience with developing and implementing ITAM Continual Service Improvement opportunities.
Assess, and remediate ITAM issues as mandated by regulatory examinations and planned mitigation activities
Experience with ITAM Process Design and Industry/Regulatory Frameworks for ITAM.
Experience with developing advanced reporting capabilities for ITAM process CSFs, KPIs and operational/performance metrics.
You have a degree in Computer Science, Programming, Computer Engineering or equivalent experience and at least one Cisco Network certification.
Certifications: ITILv4 Foundation, ITILv4 ITAM Practice Manager, CAMP, CHAMP or CSAM preferred.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision.
Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability
California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
IL-70 W Madison St, 10th Fl
Employment Type
Regular
Weekly Hours
40
Skills
Analytical Thinking, Client Relationship Management, Fixed Assets Software, Hardware Asset Management (HAM), Infrastructure Management (IM), IT Asset Management (ITAM), IT Asset Management Systems, IT Asset Management Tools, Mitigated Risks, ServiceNow Hardware Asset Management, ServiceNow IT Operations Management, ServiceNow IT Service Management, ServiceNow Software Asset Management, Software as a Service (SaaS), Software Asset Management (SAM), Software Audits, Software Reuse, Technical Leadership, Test Environments, Vendor Management
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.