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Federal Deposit Insurance Corporation Operations Assistant, CG-0303-07 in Chicago, Illinois

Summary This position is located in the Division of Risk Management Supervision (RMS), Chicago Regional Office of the Federal Deposit Insurance Corporation and provides operational support to Division of Risk Management Supervision (RMS) and the Division of Depositor and Consumer Protection (DCP) professional and executive staff. Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement. Responsibilities Assists with the preparation and processing of various examination, application and enforcement related actions or documents. Creates, maintains, and updates automated records; transmits information to banks; problem solves submission errors; and produces standardized reports. Assists with the coordination of application review, processing, and notifications through research, preparation, and retrieval of related documentation within FDIC and from other state and federal agencies. Becomes familiar with program areas of RMS and DCP to serve as the applications backup. Helps prepare responses to requests for application related forms, instructions and information available pursuant to regulations and to the Freedom of Information Act within a timely manner. Assists in preparing requests for Reports of Examinations from other Federal agencies. Processes incoming and outgoing correspondence for scanning, indexing, distributing, and mailing by using PII/SI forms and automated systems, while following policy requirements to safeguard the data. Serving as a quality control coordinator for the region’s document imaging and distribution system. This duty includes uploading, indexing and maintaining the workflow of documents. Maintains internal office and management controls to ensure maximum efficiency of operations and conformance to pertinent regulations, policy letters, mail distribution, SOPs (Standard Operating Procedures), etc. Performs timekeeping duties. Receives telephone calls and visitors to the office, determines nature of business, registers guest with building and office security, and answers inquiries regarding information of a non-technical nature based upon own knowledge of the program and organization. Requirements Conditions of Employment Registration with the Selective Service. U.S. Citizenship is required. Employment Conditions. Completion of Financial Disclosure may be required. Minimum Background Investigation (MBI) required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 06 grade level or above in the Federal service. Specialized experience is defined as experience performing four (4) of the following tasks: drafting correspondence, distribution and accountability of mail, tracking activities and project completion, filing records, receiving callers to the office, and using software to prepare written materials. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement. Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here. Education There is no substitution of education for the experience for this position. Additional Information Selectee(s) for this position will be required to report to their duty station office two days per week. If selected, you may be required to serve a probationary or trial period as applicable to appointment type. To read about your rights and responsibilities as an applicant for Federal employment, click here.

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