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Job Description

Location: Chicago, IL

Hospital: RUSH University Medical Center

Department: Hospital Affairs

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Summary:

The Executive Director for Digestive Diseases will have overall responsibility for the successful development and implementation of a detailed Rush System for Health (RUSH) business plan outlining the strategic, programmatic, and operational aspects of the subspecialty across RUSH. All strategic business units associated with Digestive Diseases will encompass RUSH University Medical Center (RUMC), RUSH Oak Park Hospital (ROPH), RUSH Copley Medical Center (RCMC), RUSH Oak Brook Surgical Center (ROBSC), and RUSH ambulatory sites. This position will be responsible for coordinating activities across the RUSH hospitals and growing satellite and affiliate operations. They will lead the strategic growth Digestive Diseases, ensuring RUSH creates tools and processes to manage market and priorities in an effective and efficient manner. The Executive Director also exemplifies RUSH’s mission, vision and values and acts in accordance with RUSH policies and procedures.

Other information:

Required Job Qualifications:

• A master’s degree in related area (hospital administration, public health, business administration, nursing)

• Minimum 10 years of experience in a hospital or ambulatory setting managing specific clinical services or related programs, with 7 years’ experience as a healthcare leader.

• Demonstrated record of maintaining medical care excellence and achieving performance and financial goals.

• Demonstrated marketing capability, financial and analytic skills, and business acumen necessary to assume responsibility for the service line.

• Experience with marketing and public relations strategy, financial planning specifically budget and capital planning.

• Ability to interact with and support the activities of a highly qualified, dedicated physician faculty, consulting, and primary care physicians.

• Ability to promote increased utilization of services through business development and to develop, present, implement, manage, and maintain meaningful and effective programs/services.

• Understanding of and appreciation for the culture and environment associated with managing a sophisticated program in a rapidly growing, highly competitive, market.

• Ability to lead and manage people including selecting, developing, motivating, and retaining people to meet clinical, financial, and service objectives.

• Personal characteristics which include outstanding interpersonal skills on the individual and group levels, excellent writing skills, flexible and patient, entrepreneurial spirit professional appearance and an executive demeanor, strong work ethic and enthusiastic demeanor.

• Leadership skills characterized as one who possesses 1) broad vision of the future of the health care industry, 2) assertiveness in presenting and selling ideas 3) sensitivity to the values and expectations of sponsors, medical staff, board, management, employee, patient, investor, and community constituencies.

• Willingness and ability to work in an organization with a diverse work force, medical staff and patient population housed in a complex academic environment.

Responsibilities:

Job Responsibilities:

• Partner with physician leadership and practices, departmental, university, and health system leadership to drive the Digestive Diseases strategy.

• Collaborate with system and entity leadership to establish a leadership network including designated dyads and steering groups as appropriate.

• Oversee strategic and business planning processes including space, provider and staff recruitment.

• Provide operational oversight of ambulatory areas and align with hospital operations to ensure that the Digestive Diseases goals are achieved.

• Ensure the goals and scorecards align with RUSH’s strategic priorities.

• Manage Digestive Diseases staff.

• Manage and implement faculty and provider compensation.

Coordinate efforts of Digestive Diseases Executive Steering Committee to:

• Develop and maintain a charter, policies and procedures for the executive committee. Members of this committee include the Digestive Diseases Medical Directors, department Chairs, research leaders, entity and executive leadership, and department administrators.

• Work with entity leadership and RUSH University Medical Group (RUMG) leadership to develop and manage annual budgets including defining volume targets and resources necessary at RUSH operating entities to achieve service line goals.

• Manage and improve service line activity along key performance metrics for related clinical subspecialties including volume growth, patient satisfaction, access, quality measures, service line profitability and staff and physician engagement scores.

• Gain approval of budgets and initiatives from the Digestive Diseases Executive Committee.

• Develop and manage a shared service model that optimizes efficient use of staff in a manner which achieves the goals set forth by the Digestive Diseases Medical Director and RUSH executive leadership.

• Work with RUSH Clinical Chairs and Physician leadership to develop and administer annual incentives that include both inpatient and outpatient metrics.

• Monitor and report on progress for agreed upon annual goals and objectives.

Planning and Budgeting:

• Create and obtain approval for an annual work plan and budget.

• Develop a strategic plan for the service line and define near, medium- and long-term goals and tactics to achieve them.

• Develop and track progress of the Digestive Diseases business plan(s) updated annually in accordance with the budget process.

• Review and provide input on annual budgets and resource allocation related to service line initiatives across RUSH.

• Review key performance metrics of key clinical subspecialties (volumes, patient satisfaction, access, quality measures, profitability).

• Review and monitor progress on agreed upon annual goals and objectives and provide/execute upon course correction where appropriate.

• Ensure service line expenditures are not unfavorable to budget with Steering Committee and/or Digestive Diseases leadership approvals.

Marketing:

• Coordinate the development of annual marketing plan, in coordination with Rush’s Vice President of Marketing and marketing staff including digital strategies, consumer and physician marketing strategies, and community engagement.

• Serve as key administrative representative for Marketing Department to implement marketing campaigns, service promotions, and other events specifically designed to enhance reputation and build utilization of Digestive Diseases services.

• Oversee development and implementation of physician conferences, mailings, meetings, and programs designed to build and maintain relationships with external referring physicians, including coordination of CME and other regional and national educational events that promote the leadership position of services.

Operational:

• Provide oversight of the managers and directors in Digestive Diseases.

• Establish and implement staffing standards to align with RUMG operational model and Digestive Diseases goals.

• Work closely with hospital operational leaders of inpatient and procedural areas to achieve goals.

Administrative Duties:

• Develop guidelines and measurement systems to ensure agreed upon quality and service level standards are implemented across the clinical services associated with Digestive Diseeases (i.e., patient service standards including quality outcomes, access metrics, patient satisfaction, interdisciplinary communication standards, and referring physician communication standards).

• Manage staff in utilization support to develop qualitative and quantitative analyses.

• Collaborate with health system stakeholders to ensure accurate and efficient reporting to public and private “registries” occur as required.

Development:

• Facilitate the identification and prioritization of key strategies that can facilitate philanthropic support across key clinical programs.

• Work closely with development department to identify and implement strategies for fund-raising

• Provide knowledge, information and advice to development officers as requested

• As requested, work with donors in order to secure support and meet expectations of gifts

• Collaborate with Development Department to coordinate development related events related to the Digestive Diseases

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Executive Director - Digestive Diseases

Location US:IL:Chicago

Req ID 8262