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Bank of America CashPro Product Manager I in Chicago, Illinois

CashPro Product Manager I

Charlotte, North Carolina;New York, New York; Chicago, Illinois

Job Description:

Job Description & Responsibilities

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.

The success of Bank of America and Global Payments Solutions (GPS) is dependent on the continual enhancement and differentiation in the digital space. CashPro® is Bank of America’s flagship GPS platform for clients ranging from business banking to commercial and large corporates doing business globally.

Consider joining the GPS CashPro Product organization. We are a dynamic group – challenging the status quo and influencing peers with diverse points of view. We are looking for a motivated, self-starter to take on the role of CashPro Payments Product Manager. The ideal candidate is passionate about the digital space and the global business environment.

CashPro Payments Product Managers are focused on continued growth of CashPro Payments across all channels. They are responsible for key delivery of key strategies and initiatives, especially support of key Global Payments Solutions (GPS) initiatives globally. Payments initiatives could range across Real-Time Payments, FX, Emerging Payments, ACH, Wire and Regional mandates and business priorities. The product manager oversees the End-to-End development and execution of key product activities to sustain and grow BofA’s market presence and revenue potential.

This role is critical as CashPro Payments is the key platform for payments activities across Global Payments Solutions. In the role, SME experience is built by partnering closely with Technology and Product stakeholders globally, learning the intricacies of the platform, and subsequently driving towards successful Roadmap delivery. CashPro Payments Product Managers must find the balance between business needs and client desires, by working in a highly collaborative matrixed environment. Blending strategic vision with practical execution is an important function of the role, rounded out by other facets of the Product Management discipline. The ability to build relationships across Technology, Operations, Global Product teams, Sales, and other key stakeholders is paramount to success.

Core functions and requirements for the CashPro Payment Product Manager role include:

  • Work with partners globally to define and deliver CashPro Payments solutions, including negotiating and documenting scope and requirements

  • Provide end to end Product Management to ensure digital Payment offerings meet client needs, differentiating Bank of America in the marketplace

  • Develop solutions and functionality to remove adoption barriers and increase client utilization of digital tools

  • Drive operational excellence, promoting and maximizing adoption of CashPro across Sales and clients alike

  • Provide strong subject matter expertise in Payments and Payment channel capabilities

  • Communicate and commercialize strategic CashPro Payments needs and tell the CashPro Payments story

  • Lead technical and support teams to drive client experience and operational improvements

  • Manage risk at all times including but not limited to product releases and production incident support

  • Partner with other CashPro Platform product managers to create and commercialize integration and digitization

Required

  • 5+ years product management or product development experience, preferably with a Payments or digital channels / digital integration background

  • Proven ability to work in a demanding, fast-paced global environment, with flexibility towards rapid change

  • Motivated self-starter who can act indepedently and drive execution, follow through with tasks and commitments, and retain sensitivity to when group consensus is required

  • Must be able to leverage cross-functional, globally disbursed, teams to prioritize, plan and execute, while retaining the agility to adapt to changing priorities

  • Ability to wade through details and complexity, yet return high-level simplicity for senior management, and ultimately recommend workable solutions

  • Drive alignment via strong and efficient facilitation and presentation capability, synthesizing multiple inputs into a cohesive approach

  • Ability and desire to think creatively to deliver business results both independently and as part of a team

  • Intellectually curious, confident, and passionate in communication and work-ethic, energized by continuous improvement and challenging the status quo

  • Excellent interpersonal, communication (written and verbal) and relationship-building skills across all levels of an organization

  • Proficiency in standard office tools, data analytics tools a plus

  • Undergraduate degree required. Minimum: BS or BA degree

Desired

  • Knowledge of Treasury Management and digital solutions

  • Technical background or understanding, at a minimum ability to “speak Tech”

  • Strong knowledge of global and emerging payments and digital banking trends

  • Understanding of the Agile development process and project management systems

  • Keen eye for market awareness and seeker of competitive intelligence

  • Systems thinker with an appreciation for how to drive infrastructure improvements

  • Ability to perform data analysis and define key metrics to measure success

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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