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Rush University Medical Center Blood Bank Supervisor - 2nd shift in Chicago, Illinois

Job Description

Location: Chicago, IL

Hospital: RUSH University Medical Center

Department: RML Blood Bank General

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Summary:

Supervises the technical operations of the laboratory, including resource and personnel management. This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Serves as an expert within the assigned field of responsibility. Instructs students, residents, new employees and their direct reports. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Responsibilities:

Position Responsibilities:

Fulfills all of the job components of a Medical Technologist III

Policy Compliance

Understands and enforces departmental and institutional policies and practices.

Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards.

Workflow monitoring

Monitors, regulates and adjusts workflows to ensure needed tasks are completed on time.

Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency.

Responds to clinician inquiries timely, thoroughly and respectfully.

Process Improvement

Recognizes situations that require process improvement.

Proficient in the use of process improvement tools (e.g. Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).

Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue.

Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations.

Communications

Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when.

Able to handle interpersonal relationships judiciously and empathically.

Demonstrates the capacity to be aware of, control, and express one's emotions.

Financial and Administrative

Monitors expenses

Assists in the investigation of budget variance reports

Provide input on the capital and operational budgets

Gathers and analyzes data to produce needed information

Writes reports and memos

Prepares and conducts staff meetings

Orders and maintains appropriate inventory of supplies

Writes and conducts employee evaluations at least twice a year; more frequently if needed

Prepares staff schedules to minimize the use of over-time and staff burnout

Oversees validation and implementation of new equipment

Conducts employee discipline with managerial oversight

Participates in the development of Employee Engagement initiatives

Implements Employee Engagement initiatives

Conducts employment interviews and participates in the selection of new employees

Ensures the work area is maintained in a safe and uncluttered environment

Serves as a backup for the manager in their absence

*Maintains inspection readiness

Additional Job Components

Additional job duties will be defined by the laboratory's specific bench or assignment competencies.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Other information:

Bachelor of Science or Arts degree in relevant science required; Master of Science degree in relevant discipline preferred

Minimum five years (5) relevant experience or equivalent required.

Certification from nationally recognized certifying agency required. Eligibility as determined by ASCP and/or AMT requirements. Some laboratory disciplines may require more stringent certification criteria.

Acceptable credentials (can vary depending on the laboratory section):

Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)

Medical Technologist (MT) via the American Medical Technologists (AMT)

Blood Bank (BB) via the ASCP

Chemistry (C) via the ASCP

Cytogenetics (CG) via the ASCP

Cytotechnologist (CT) via the ASCP

Hematology (H) via the ASCP

Microbiology (M) via the ASCP

Molecular Biology (MB) via the ASCP

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Blood Bank Supervisor - 2nd shift

Location US:IL:Chicago

Req ID 6956

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