CASY-MSCCN Jobs

Description

Key Responsibilities:

· Key in the information in system. Make sure the information in system is correct and align with requirement.

· Follow the SOP and requirement to check the material and contact seller to clarify unclear information.

· Escalate the issue and problem timely. Focusing on process improvement that would provide the best possible seller/customer experience.

· Manage daily, weekly or monthly business reporting as required.

· Additional duties assigned by leadership as business related services and products continue to expand.

We are open to hiring candidates to work out of one of the following locations:

Chengdu, 51, CHN

Basic Qualifications

• Associates Degree or Equivalent

• Excellent written and oral communication skills in Mandarin and English

• Proficient in Microsoft Office products (Excel and Word)

• Excellent data accuracy skills, eye for detail, and commitment to meet deadlines

• 1-3 years of experience in brokerage, logistics or freight forwarding fields

Preferred Qualifications

• Bachelors Degree

• Customer service experience with a multinational logistics related company

• Direct experience with United States import brokerage requirements and documentation

• Experience with data analysis in Microsoft Excel

• Global perspective and solid understanding of business objectives