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WSP USA Business Rates Accounts Administrator in Cheltenham, United Kingdom

In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world.

When considering a career move it’s vital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2024 and beyond…

To find out more about our GL Hearn business click on the following link and discover what awaits you at WSP: https://glhearn.com

Your new role, what's involved?

  • Providing administration assistance in the operational management of a large complex client portfolio under guidance from a senior colleague.

  • Verification of rates bills issued by billing authorities against data held in GLHIMS (Internal Database) in respect of properties throughout England, for reimbursement by our client.

  • Liaising with billing authorities to correct matters relating to occupational changes, changes to the rating list and exemptions and reliefs.

  • Pursuing refunds on behalf of our client, ensuring timely collections and accurate cash allocation.

  • Obtaining information from clients and responding to queries in a timely manner.

  • Delivery of ad hoc reports to clients.

  • Meeting all KPIs as set out in Client Contracts and Service Level Agreements to agreed deadlines and to standards agreed with the Client Director and Line Manager.

We'd love to hear from you if you have:

  • Good numeracy skills, ideally previous experience with Cash and Financial Reconciliations.

  • Proficient in the use of desktop software and Microsoft Office Suite.

  • Advanced Excel skills.

  • An ability to recognise when a matter should be escalated to a more senior member of the team for assistance.

  • Ability to work on own initiative and as part of a small & wider team.

  • Excellent organisational skills

We are WSP - Join us and make your career future ready!

In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world.

When considering a career move its vital to work for a business that is aligned to your values and goals, a place where you can belong.

To find out more about our business click on the following link and discover what awaits you at WSP: Who We Are | WSP (https://www.wsp.com/en-gb/who-we-are)

WHAT’S IN IT FOR YOU

Work-life balance?

WSP recognises that work is only one part of your life and making time for other things is important – whether that’s for your families, friends, or yourself.

Our hybrid working policy allows the flexibility to work from the comfort of your own home as well as collaborating in our contemporary offices across the UK.

Inclusivity & Diversity?

We want our people to achieve rewarding careers, bringing their whole selves to work. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP.

Our employee resource groups VIBE (LGBTQ+ employees), CREED (Championing Racial Equality and Ethnic Diversity) and our Gender Balance Group, in tandem with WSP’s Neurodiverse Community Group, WSP Connect Group (visible and non-visible disabilities) help us promote the right environment for you to reach your full potential.

Health & Wellbeing?

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Med24 gives you and your family unrestricted telephone access to an NHS doctor where you can call day or night or have a face-to-face video consultation.

Flex your time?

For improved work life balance, WSP offers the “WSP Hour” which enables you to take one hour per day to do as you wish and make up the time earlier or later that day. We also offer part time and flexible working arrangements plus the option to flex your bank holiday entitlement to suit you.

Your development?

We appreciate that development and training is important to you and that’s why we have a supportive environment that invests in your development, whether that’s chartership, training or mentoring.

APPLY NOW AND BE THE FUTURE OF WSP!

#WeAreWSP

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

Please note WSP reserves the right to close the vacancy before the advertised closing date.

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