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Evergreen Health Nurse Manager in Cheektowaga, New York

Evergreen Health

The Nurse Manager is responsible for providing direct oversite and workflow guidance for the daily operations of the Primary & Specialty Care Practice. They are responsible for performing the duties of a registered nurse, manage direct reports and assist with quality assessment and improvement. They collaborate with and support team members to ensure a patient-focused approach to care.

As part of the essential functions of this role, the Nurse Manager:

  • Oversees daily workflow of assigned clinical staff; assures adequate staffing by determining staff assignments to provide essential coverage.

  • Oversees telephone triage through monitoring of phone que and ensuring ClearTriage is utilized.

  • Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.

  • Communicates status of daily operations as well as problems hindering workflow to Director of Clinical Operations in a timely manner.

  • Works in collaboration with other nursing leads to ensure clinic duties, tasks and coverage are completed within specified timeframe of agency policies and procedures.

  • Collaborate and support the team members to ensure a patient-focused approach to care.

  • Maintains medical supply, medication, and vaccine inventory.

  • Conducts ordering of supplies.

  • Ensures regulatory compliance by completing monthly safety rounds.

  • Ensures invoices and billing correspondence are addressed timely.

  • Develops, maintains, and holds nursing department staff accountable to policies and procedures.

  • Conducts monthly staff meetings.

  • Collaborate and support the team members to ensure a patient-focused approach to care.

  • Intercedes to support patients in clinical issues and complaints as soon as able; assists in de-escalating, documenting, and supporting resolution.

  • Functions as a Registered Nurse in direct patient care.

  • Actively strives to improve patient service delivery through participation in Quality Improvement activities.

    Qualified Candidate will have current license to practice as a Registered Nurse (RN) in New York State, current BCLS certification, one (1) years of experience in a medical office setting, preferably in an HIV/AIDS or other infectious disease practice. Candidate must have familiarity with computers, EMR software (Medent), and MS Office software (Outlook, Word). Ideal candidate will have previous supervisory experience. Candidate must be able to communicate clearly and professionally in writing and verbally. Candidate must possess valid NYS driver license and insured, dependable car to use for traveling to all Testing & Sexual Health sites. Sensitivity toward cultural diversity, people living with HIV/AIDS and lifestyle and addiction issues essential.

    Job Type: Full-time

    Required license: Registered Nurse (RN) (New York State)

    Required certification: Basic Cardiac Life Support (BCLS)

    What Evergreen Health Offers You:

  • Multiple comprehensive medical health insurance plans for you to choose from

  • Dental and Vision coverage at no cost to you

  • Paid Time Off package that equals 4 weeks of time in your first year

  • 403b with a generous company match

  • Paid parking or monthly metro pass

  • Professional development opportunities

  • Paid lunch breaks

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