Job Information
Sodexo Patient Services Manager 2 in CHATTANOOGA, Tennessee
Unit Description
Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction!
Sodexo is seeking a Patient Services Manager 2 for Erlanger Baroness Hospital located in Chattanooga, TN. Erlanger Baroness Hospital is a 800 bed academic medical center with over $5M in retail sales operating both " At Your Request " and " Expressly For You " Patient Dining programs.
The Patient Services Manager 2 will be responsible for overseeing all aspects of patient operations at the unit. We are looking for a charismatic and organized individual to support a team of 20-30 frontline associates.
If you have **healthcare or contract foodservice management experience
you are encouraged to apply now !**
The successful candidate will:
evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
perform tray assessments to ensure food quality and presentation and tray accuracy;
exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
perform management functions that include direct supervision of hourly associates including employee development.
Is this opportunity right for you? We are looking for candidates who have:
excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
knowledge of nutrition and specialized diets;
experience with oversight of diet offices; and/or
strong management skills, preferably in healthcare.
Learn more about Erlanger Baroness Hospital at https://www.erlanger.org/baroness-hospital/baroness-hospital
*Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.*
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Location US-TN-CHATTANOOGA
System ID 972602
Category Food Service
Relocation Type No
Employment Status Full-Time
Posted Range $53000 to $80300
Company : Segment Desc HOSPITALS
On-Site
Sodexo
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