CASY-MSCCN Jobs

Brokerage Account Specialist

Are you a customer service champion with a passion for helping people?

Do you have a strong understanding of financial markets and regulatory requirements? Do you have an Active Series 7 license?

If so, we want to hear from you! OUR DIRECT CLIENT is seeking 5 motivated individuals to join our team in Charlotte, NC as Brokerage Account Specialists .

Location: Charlotte, NC

Schedule: Hybrid (M-F, 7am-6pm)

Pay rate: $27-32/hour.

Responsibilities:

• Address brokerage complaints from CLIENT's customers.

• Conduct thorough investigations and provide clear resolutions.

• Maintain excellent customer service standards to ensure a positive experience.

Qualifications:

• Active Series 7 license is a MUST. (or within 2-year window for reactivation)

• Previous brokerage operations experience is preferred.

• Excellent customer service skills with a proven track record of exceeding expectations.

• Proficiency in Microsoft products.

• Strong verbal and written communication skills.

Benefits:

• Competitive hourly rate of $27-32/hour .

• Training program (5 days on-site, 5 days remote).

• Opportunity to work a hybrid schedule (Monday-Friday, 7am-6pm) with at least 3 days on-site and 2 days remote work options.

Interview Process:

1. Submit your resume (no logo) and a brief cover letter highlighting your relevant experience.

2. Record a short video interview addressing the following questions: (Our Team will elaborate the process and sends the calendar invite)

3. Describe your experience relevant to this role.

4. Share a situation where you had to investigate a customer's question and provide a solution.

5. Explain your approach to meeting quality and volume standards.

Ready to join a dynamic team at our DIRECT CLIENT? We look forward to hearing from you!

Don't wait - Apply today!

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.