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IWCO Direct Internship - Information Security / Support Services in Chanhassen, Minnesota

Description At IWCO, we spend our days in the relentless pursuit of better ideas, better creativity and better performance across all direct response marketing channels. It's about being impactful, disciplined and measurable, while enjoying the process, being a part of a supportive team and having some fun along the way. IWCO cares and plays an active role in our communities. We also work closely with industry partners, like the U.S. Postal Service, paper suppliers, technology innovators and execution partners to drive added value for our clients, push creativity, decrease costs and to drive better performance. If you're thinking of a new career, every day at IWCO we're about doing the same thing for our employees as we do for our clients: Making Better HappenSM. We care about results. And we care about each other. We all strive to be better today than we were yesterday. We offer a competitive compensation and benefits package and on-site wellness programs - not to mention the opportunity to work with the most talented people in marketing who'll challenge you and help you become better every day. Overall Summary: IT Intern role will assist and split time between IT Support & Services and Information Security. Assisting those teams with tasks, projects, and day-to-day support items. This internship offers hands-on experience in both Help Desk/System Administration as well as Information Security, allowing for the developments of practical skills in troubleshooting, customer service, endpoint management, security, and Governance, Risk, and Compliance (GRC). A positive attitude, strong work ethic and willingness to learn are equally important as well as technical skills for this role. Primary Duties/Responsibilities: The intern will spend 75% of their time with IT Support & Services and 25% of their time with the Information Security Team. Complete assigned work orders within a specified service level agreement SLA. New PC setup and equipment builds. IT equipment relocation (office moves). IT Application setup and support. Perform IT support and troubleshooting. Assist with entitlement reviews and software inventory audits. Collect, analyze, and report on monthly security metrics. Assist in the creation, distribution, and monitoring of security awareness programs. Facilitate a summer project to help enhance one of the following IWCO security systems: Third Party Management, Security Incident and Event Management System (SIEM), Application Security, Identity and Access Management (IAM) or Governance, Risk and, Compliance (GRC) Assist Information Security team with daily responsibilities. Perform other duties as assigned. Required Skills/Abilities/Competencies: A high degree of competence with Windows 10 operating system. Proficiency in common software applications including Office 365, web browsers. Strong attention to detail and demonstrate ability to read and follow directions. Robust customer service skills required. Education and Experience: High School Diploma, GED or equivalent. Familiar with the operations of PC's and other gear, such as printers and monitors. Pursuing a formal IT degree. Physical Requirements: Ability to work 8 hours consecutively. Prolonged periods of sitting at a desk and working on a computer. Ability to lift PC and other IT equipment that may weigh up to 40 pounds. Ability to work in an office and production environment. Ability to pass background check and drug screen IWCO is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. IWCO is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our HR Department. #IND1 #ZR IWCO Direc is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. IWCO Direct is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our HR Department.

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