CASY-MSCCN Jobs

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.

Greeters must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays.

Responsibilities

• Greet every guest at the door and maintain a smile all the time.

• Project a warm and friendly attitude.

• Be knowledgeable about your restaurant menu, including ingredients and preparation techniques.

• Be well versed in all hotel information, including other restaurants, and offered amenities.

• Understand the local area and be able to discuss local history, facts, and places with guests.

• Customize the guest experience by appreciating unique guest needs.

• Place proper attention to taste, appearance, and presentation of all food and beverage.

• Ensure tables are properly set and the surrounding area is clean.

• Be resourceful and go above and beyond when fulfilling a guest’s special requests.

• Anticipate the arrival of each course by preparing the guest’s table in advance.

• Communicate to managers and supervisors of any guest concerns or issues.

• The last guest enjoys the same clean and presentable experience as the first.

• Adhere to all hotel and departmental standards and polices, including attendance, cash handling and side work responsibilities.

• Complete all side work.

CULTURE AND FUN!

• Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world

• Celebrations, recognitions, and volunteer opportunities

• Colleague meals

• PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!

• Free Parking

WELLNESS AND BENEFITS!

• Full medical benefits at 30 days of employment

• 401K with company match

• Employee Stock Purchase plan

• Paid vacation, holidays, sick days, and extended sick leave

• New child leave, paid family bonding time, and adoption assistance

• Tuition reimbursement

• Free access to Headspace – meditation, recuperation, and rejuvenation

• Work-life balance

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment

• Polite and friendly attitude

• Verbal and written communication skills

• Ability to stand for extended periods of time

• Must be available to work flexible shifts including nights, weekends, and holidays.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Primary Location: US-MD-Cambridge

Organization: Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Pay Basis: Hourly

Job Level: Seasonal

Job: Bars/Restaurants/Outlets

Req ID: CAM002952

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.