CASY-MSCCN Jobs

Job Overview:

The Maintenance Administrator ,at the direction of the Maintenance Supervisor, supports the maintenance team and supervisor, ensures timely completion of all OCA daily, weekly and monthly tasks. Take on special project requests as directed by the Maintenance Supervisor and/or General Manager. The duties and responsibilities for the OCA Administrative position that will primarily support the Maintenance Supervisor include but are not limited to the following:

Compensation: $21 - $23 an hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities:

General

• As required, inputting of the Maintenance Work Request in database in order to assist theMaintenance Supervisor in generate daily technician assignments focusing on priority andcompletion deadlines.
• Daily updating status of work requests, closing out completed requests, communication of anyfollow-up notes to residence when necessary.
• Oversight and follow-up of outstanding maintenance vendor proposal, schedules, vendor request and tracking of vendor w-9, insurance and license documentation.
• In partnership and at the direction of the Maintenance Supervisor, respond to homeowner/resident e-mail and phone communication.
• At the direction of the Maintenance Supervisor maintain room set-up schedules and maps andfollow-up with porter for timely completion
• Assis in generating orders for maintenance and custodial supplies as directed by MaintenanceSupervisor.
• As needed, in partnership and at the direction of the Maintenance Supervisor assist in thedevelopment of Scope of Work for RFP's
• Assist Maintenance Supervisor in the development of an expanded preferred vendor list.
• Schedule vendor meeting at the request of the Maintenance Supervisor.
• At the direction of the Maintenance Supervisor and/or General Manager compose and sendmaintenance related letters to residents, tracking in database through completion.
• Assist Maintenance Supervisor and RPC Committee Chair in the maintenance of records (Masterspreadsheet, database) related to facilities infrastructure, repair and replacement schedules
• Assist in the organization of documents required for the monthly RPC Committee packet and themonthly Board packet.
• Responsible for compiling monthly payroll hours used in the completion of reserve or capitalprojects. Individual house water-meter analysis
• Maintaining accurate maintenance files in the company databases inclusive of camera scope results and lot file photos.
• Special Projects as Requested by the General Manager or Maintenance Supervisor toassist in the overall operation of the OCA business office in order to support the community

Supporting Receptionist by Assisting Homeowners

• Cross-trained to fill-in or assist with overflow at reception
• Assist with questions regarding the status of maintenance work requests and ownerinquires
• Takes messages and directs calls to appropriate personnelChecks voicemail and returns calls as needed

Skills & Qualifications:

• High School diploma
• Some college preferred
• 3-5 years of administrative experience
• High level of integrity and the ability to function in a team atmosphere

Education & Experience:

• High School diploma
• Some college preferred
• 3-5 years of administrative experience
• High level of integrity and the ability to function in a team atmosphere

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to move/lift up to 50 lbs (heavier weights should be lifted with a partner).
• Must be able to safely climb ladders.
• Ability to stand for long periods of time.
• Ability to successfully work with a diverse clientele.
• Ability to lift, push, and move equipment.
• May be exposed to outside weather conditions.
• Consistent and regular attendance required.
• Schedule is dependent based on business needs.
• Hours over and above 40 may occur, including evenings, weekends and holidays.
• Some driving is required, must have a valid California driver’s license.

Tools & Equipment Used:

• Some driving is required, must have a valid California driver’s license.
• General Office Equipment

What We Offer:

• Medical, dental, and vision plans (full time and part time 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.