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Senior Information Systems Analyst (SCADA, Networking, Systems)

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Senior Information Systems Analyst (SCADA, Networking, Systems)

Salary

$139,963.20 - $179,192.00 Annually

Location

CA, CA

Job Type

Full-Time

Job Number

01776-E

Division

Information Technology

Unit

Infrastructure Services

Opening Date

04/24/2024

Closing Date

5/15/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

Description

Overview:

Do you want to assist in driving IT excellence and make in impact in your community? Are you ready for a new career? If so, review this opportunity.

We are seeking a Senior Information Systems Analyst to join Valley Water’s Information Technologies team. The Sr. Information Systems Analyst is responsible for advanced networking and server virtualization in both our Corporate and Scada (Industrial) networks. They are expected to have advanced analytical/problem solving skills, perform highly complex configurations, extensive experience in advanced networking/server deployments, IT SCADA (Supervisory Control and Data Acquisition), Cybersecurity experience, SaaS deployments, and PaaS deployments. They should also have extensive experience with maintain highly complex environments in a variety of infrastructures.

Key Responsibilities include, but are not limited to:

• Test, implement, and maintain highly complex configurations/gear for core network switches, routers, firewalls, PaaS, and monitoring devices.

• Test, implement, and maintain highly complex configurations/gear for virtualized, physical servers, and SaaS environments.

• Perform Monitoring of advanced Networking and Server based devices, evaluate IT/OT SCADA (Supervisory Control and Data Acquisition), cybersecurity concerns, perform critical vulnerability patching, maintaining our systems to avoid impacting operational uptime, and perform security upgrades.

• Perform research into new highly complex technologies to increase the organization’s efficiency and effectiveness including POCs of these technologies.

• Act as project manager and technical lead for in the design, development, and maintenance of the most complex Valley Water applications.

• Confer with end user and define application requirements; recommend and develop solutions; conduct cost/benefit analyses; prepare justification for new or enhanced modifications; ensure that recommendations comply with Valley Water standards and conventions; Research and evaluate systems for technical fit and fit for purpose and fit for use for the business.

• Develop written technical documentation, internal operating procedures, and user manuals and instructions; develop instructional materials and conduct training programs on new or enhanced applications; update technical and training manuals as required.

• Serve as a technical resource lead for maintaining, enhancing, and upgrading the department’s current and long-term computer system operations.

Ideal Candidate’s Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Six (6) years of increasingly responsibility of enterprise grade networks, virtualized server infrastructure, Cybersecurity, IT/OT SCADA (Supervisory Control and Data Acquisition), PaaS, or SaaS software applications programming and analysis experience

• Expertise in supporting networking and server virtualization solutions.

• Expertise in system configurations and maintaining complex infrastructure across corporate and industrial networks adept at handling SAAS and PAAS deployments. Versed in IT/OT SCADA (Supervisory Control and Data Acquisition) and Cybersecurity.

• Proficient in configuring and maintaining core network switches, routers, firewalls, PaaS, and monitoring devices.

• Extensive experience with virtualized and physical server configurations, including SaaS and PAAS environments.

• Strong knowledge of cybersecurity and IT/OT SCADA (Supervisory Control and Data Acquisition) principles, with a track record of monitoring and patching vulnerabilities to ensure system integrity.

• Demonstrated ability to research and evaluate new technologies, including conducting proof-of-concept projects to enhance organizational efficiency.

• Proven project management skills, with experience leading the design, development, and maintenance of complex applications.

Ideal Skills and Abilities:

• Ability to analyze complex problems, evaluate alternative solutions, improve system performance, and make informed decisions while working on IT/OT SCADA (Supervisory Control and Data Acquisition) systems.

• Ability to adapt to changing technologies, industry standards, and project requirements in the field of IT/OT SCADA (Supervisory Control and Data Acquisition) infrastructure.

• Ability to analyze complex issues, identify root causes, and develop effective solutions to address them.

• Ability to perform highly complex configurations for core network infrastructure, virtualized and physical servers, SaaS environments, and monitoring devices.

• Ability to lead and manage projects, from design and development to maintenance, ensuring adherence to timelines, budgets, and quality standards.

• Ability to act as a technical lead, providing guidance and direction to project teams and serving as a resource for technical problem-solving and decision-making.

• Ability researching and evaluating new technologies, including conducting proof-of-concept projects, to enhance organizational efficiency and effectiveness.

• Ability to adapt to evolving technologies and environments, staying updated on industry trends and best practices through continuous learning and professional development.

Ideal Knowledge:

• Knowledge and expertise supporting IT/OT SCADA (Supervisory Control and Data Acquisition) environments.

• Knowledge and expertise in advance networking and network gear configurations.

• Knowledge and expertise of advanced configuration of switches, routers, and firewalls.

• Knowledge and expertise in advanced network monitoring devices and their configurations.

• Knowledge and expertise of network routing protocols and technologies.

• Knowledge and expertise of advanced configuration of virtualized and physical servers.

• Knowledge of quality control standards of managed application projects.

• Knowledge and experience with SaaS (Software as a Service).

• Knowledge and expertise with PAAS (Platform as a Service).

• Knowledge and expertise of cybersecurity principles and best practices.

• Knowledge and expertise in performing patching and security upgrades.

• Knowledge and expertise of Active Directory, O365, Exchange, Entra, etc.

Ideal Training and Education:

• Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field.

Substitution:

• Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

Required License or Certificate

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here (https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Senior%20Information%20Systems%20Analyst%20-%205-2019.pdf)

Infrastructure Services Unit (Position Code 739)

Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position requires the individual to be onsite and is typically not a teleworking position.

Selection Process

(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.

(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.

NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.

Consideration may be given to existing applicant pools within the same classification.

Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.

Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.

Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.

The Santa Clara Valley Water District, now known as Valley Water, offers a comprehensive benefit package including, vacation, holidays, and sick leave as well as medical, dental, vision, EAP, life and disability insurance. In addition, Valley Water participates in the California Public Employees' Retirement System (PERS). To view a summary of benefits, clickhere (https://www.valleywater.org/benefits)

01

I acknowledge that I have entered my Work Experience and Education on the employment application and I am aware these are required fields. If they are not completed, the application is considered incomplete and I will be disqualified as an applicant for the position.

• Yes

• No

  02

  Please answer the supplemental questions thoroughly, clearly and concisely as the responses provided (along with the application) will be carefully reviewed to determine which candidates will move forward in the recruitment process. I have read this information and am aware of the importance of responses to the supplemental questions.

• Yes

• No

  03

  Please indicate the number of years of professional experience configuring/managing networking devices including but not limited to firewalls, switches, routers, and PaaS.

• None

• Under 2 years

• 2-5 years

• 5-10 years

• 10 years or more

  04

  Please Indicate the number of years of professional experience in Sr Systems Administration in configuring/managing physical, virtual servers, SaaS applications, Windows, Linux, etc.

• None

• Under 2 years

• 2-5 years

• 5-10 years

• 10 years or more

  05

  Please Indicate the number of years of professional experience in Enterprise Grade Network Storage Solutions (SAN, NAS, CIFS, ISCSI, BLOCK, etc)?

• None

• Under 2 years

• 2-5 years

• 5-10 years

• 10 years or more

  06

  Please indicate number of years of professional experience with cloud based hosting in AWS, Azure, or similar environments.

• None

• Under 2 years

• 2-5 years

• 5-10 years

• 10 years or more

  07

  Please indicate number of years of professional experience with Active Directory, O365, Exchange, Entra, etc.

• None

• Under 2 years

• 2-5 years

• 5-10 years

• 10 years or more

  08

  Please indicate number of years of professional experience with Email Filtering Services.

• None

• Under 2 years

• 2-5 years

• 5-10 years

• 10 years or more

  09

  Please indicate number of years of professional experience in working with cybersecurity toolsets, devices, or in the cybersecurity field.

• None

• Under 2 years

• 2-5 years

• 5-10 years

• 10 years or more

  10

  Please indicate the number of years of professional experience supporting IT/OT SCADA environments.

• None

• Under 2 years

• 2-5 years

• 5-10 years

• 10 years or more

  11

  Please describe a Networking based project/task you were involved in that demonstrates your technical skill including the role you performed during this process.

  12

  Please describe a Server (Sysadmin) based project/task you were involved in that demonstrates your technical skill including the role you performed during this process.

  13

  Please describe a IT/ OT SCADA/Cybersecurity task you were involved in that demonstrates your technical skill including the role you performed during this process.

  14

  Employment with Valley Water requires employees to take an Oath as a Disaster Service Worker within California and to live within 150 miles of Valley Water Headquarters in San Jose, California by the start date. Valley Water does not cover relocation costs. If you live further than 150 miles from Valley Water Headquarters, please discuss your willingness to relocate if offered the position. If this does not apply to you, write "N/A".

  15

  Please list the full name of the regular/permanent Valley Water employee who referred you to this position (only one name will be accepted, so if multiple are listed, the first name provided will be documented as the referring employee). If this does not apply to you, write "N/A".

  Required Question

Agency

Santa Clara Valley Water District (CA)

Address

5750 Almaden Expressway

San Jose, California, 95118

Phone

1-408-630-2260

Website

https://www.valleywater.org

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