Job Information
Oracle Client Success Specialist III in BUCHAREST, Romania
Job Description
Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.
Career Level - IC3
Responsibilities
The Food and Beverage Industry (FB Industry) is a dedicated organization that develops, sells, and services Point of Sale management systems/solutions for the Restaurant Industry and Hospitality organizations. We are embarking on a new path and are looking for high energy, efficient, enthusiastic and innovative thinkers that are comfortable working directly with our customers and across complex internal teams.
We are looking for a strongly motivated sales rep with a passion for great results and high customer satisfaction levels. The primary function of the role is to ensure the continuity of existing customers' services via renewal and retention methods. Specifically, we would like:
Proven track record of renewals experience and results against quota.
Experience in forecasting results on a quarterly basis ahead of time via territory research and scoping work.
Intermediate / advanced Excel skills, experience in Word, PowerPoint and CRM systems
Product experience in sales/renewals of a software platform or product.
Ability to excel in a high-energy, quarterly-results driven sales culture
Proven expertise working with the executive level in client environments, as well as with procurement, business owners, etc.
Experience representing the customer to internal product stake holders.
Experience developing compelling presentations and/or sales approaches for both end customers as well as internal consumption.
Understanding of legal terms and common software sales contracts
Ability to effectively negotiate in both challenging and collaborative sales engagements
Team player who will work within the company to continue improving organization processes
5-7 Years sales experience in technology-based company
Essential Duties and Responsibilities
Engage and address customer concerns, pain points, etc.
Be a liaison and customer voice by selling collective customer ideas, issues, pain points, etc. to the product strategy team.
Lead the renewal sales cycle from proposal stage through contract execution.
Achieve / exceed quarterly renewal targets
Identify “at-risk” renewal clients early in the cycle and construct an action plan to ensure a successful, timely renewal
Provide continuous feedback to management on both successes and challenges for the business
Maximize renewal revenue
Drive on-time or early renewals
Accurately forecast quarterly renewal revenue
#LI-DNI
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