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The Jewish Board of Children and Family Services Business Manager in Brooklyn, New York

Make a bigger difference

At The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you'll love working with us:

  • If you have a particular age range or population you're interested in working with, you can find your niche here.
  • Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
  • With 70 locations throughout the five boroughs, you can work close to where you live.
  • 15 agency vacation days and 15 sick days in addition to generous agency holidays will help you achieve a healthy work/life balance.
  • We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

How you can make a bigger difference:

The Jewish Board's Adult and Family Residential Division provide supports to individuals diagnosed with a serious and persistent mental illness. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey.

The Business Manager will report directly to the senior directors in the Adult Residential Division. The Business Manager will be responsible for monitoring the procurement and maintenance of client benefits across the AFR Division. The Business Manager will provide oversight and support to entitlement coordinators and office managers as they monitor and address the rent arrears. The Business Manager will work closely with program office managers and/or entitlements specialist across the AFR Division to focus on individuals who are considered high-risk or at risk of losing current housing. The Business Manager will offer technical assistance to program directors or their designee in addressing resident benefit needs.

  • Provide oversight to entitlement specialist to ensure all SSI renewals are handled timely and accurately.
  • Coordinates and facilitates monthly rental arrears meetings with office manager, program directors and entitlement specialist to address arrears and arrears collection processes.
  • Provide oversight to entitlement specialist ensure Medicaid benefits are intact and maintained for residents;
  • Provide technical assistance across the Adult and Family Division
  • Provide technical assistance during an SSA audit
  • Provide direct service to residents consistent with service plan goals related to benefits;
  • Address consumer arrears by initiating reparative processes such as one-shot deals and other means of collecting funds owed through the various agencies;
  • Prepare and communicate information to clients and staff regarding benefit programs, procedures, changes to benefits, and addresses interruption in benefits with preemptive action;
  • Other duties as assigned.

Qualifications:
  • Bachelor's Degree in Human Services preferred, or HS Diploma with requisite 3 years' experience.
  • A minimum of three (3) years entitlements experience.
  • Must also have prior experience working with adults with mental illness.
  • Strong computer skills, particularly in Microsoft Word and Excel

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details
  • Job Family Program Administration [500s]
  • Job Function Managers
  • Pay Type Salary
  • Employment Indicator 8810 - Clerical Office Employees NOC
  • Min Hiring Rate $72,400.00
  • Max Hiring Rate $72,400.00

Minimum Salary: 16 Maximum Salary: 72400.00 Salary Unit: Yearly

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