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Bristol Casino Sous Chef in Bristol, Virginia

[Overview The incumbent in this position is responsible for overseeing food preparation on all shifts for food outlets to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Hotel and Casino Bristol food service goals. *[Responsibilities]{source="" sans="" pro",sans-serif"=""}]{source="" sans="" pro",sans-serif"=""}*

  • Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives.
  • Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.
  • Maintains department objectives, standards, guidelines and budget to ensure proper management of department.
  • Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget.
  • Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards.
  • Assists in developing menu changes to ensure variety and food quality.
  • Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements.
  • Assists Chef in other kitchen areas on a relief basis as necessary.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably.
  • Other duties as assigned.

**[Qualifications This knowledge and these abilities are typically acquired through a minimum of 8 years progressive food preparation experience, or through the completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least 1 year in a supervisory capacity.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):]{source="" sans="" pro",sans-serif"=""}**

Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.

Must successfully pass background check.

Must successfully pass drug screening.

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