Job Information
Omni Hotels Group Rooms Coordinator in Bretton Woods, New Hampshire
Location
Mount Washington Hotel
As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Job Description
Responsible for understanding the Resort and all of its lodging properties, as well as the property management systems, in order to make reservations for incoming guests based on their needs and the options available.
Responsibilities
Make reservations/both for accommodations and dining.
Change/cancel reservations.
File Reservations and back-up.
Handle mail/correspondence/brochure requests.
Post advance deposits.
Process confirmations.
Track purchased gift certificates and book Comp Certificate Reservations.
Data input delivered reservations from ORS.
Assist Sales and Conference Services when specific questions arise regarding groups.
Assist internal Associates with occupancy and availability information.
Assist OmniRez with specific questions that help them to sell and close reservations sales.
Qualifications
Must have excellent interpersonal skills.
Must provide excellent service to internal and external customers.
Must have excellent oral and written communication skills.
Must be attentive to detail.
Must have the ability to adapt to unexpected situations.
Must be punctual and reliable.
Must be able to remain calm and portray a friendly demeanor in stressful situations.
Must be willing to work weekends, holidays, and occasional evenings.
Must be able willing to work in unfavorable weather conditions.
Must be able to lift up to 30lbs and pull and push up to 50lbs.
Must be available to work flexible hours, including evenings and weekends and holidays.
Omni Hotels and Resorts is an equal opportunity employer.
Job LocationsUS-NH-Bretton Woods
Posted Date3 weeks ago(4/12/2024 11:47 AM)
Requisition ID 2024-108368
of Openings 1
Category (Portal Searching) Reservations