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At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

As a senior member of the EMEA Commercial Operations team this position is responsible for the Benelux, Nordics & France Commercial Operations function and related employee base. This role will take full accountability for all aspects of Demand Planning, Distribution, Customer service, Inventory Management and Operational Excellence for the area. Accountable, together with the regional Commercial leadership, for the achievement of all functional objectives and related tasks across the Benelux, Nordics & France area as they pertain to Customer Service level attainment, Forecast Accuracy, Inventory and Asset performance and meeting all cash flow objectives within the context of the commercial P&L and related cost centers. Working closely with and supporting the commercial regional head and local Business leaders this role will drive and leverage the Integrated Business Planning process and related tools to drive regional performance and cost efficiencies whilst aligning directly to global corporate strategic objectives and key transformation activities.

How You’ll Create Impact

• Leadership of the regional Supply Chain, Customer Service, Warehousing, Loaner Management and Distribution teams, ensuring SLAs and targets are met, KPIs are in place and all processes and centres are running at optimum efficiency and effectiveness.

• Work closely with the Executive leadership to develop, propose and execute Customer Centric Supply Chain strategies that support the business and aim to provide competitive advantage in all areas of the Commercial Operations function.

• Lead and grow Talent, including hiring, advancing, and retaining Talent within own region and in collaboration with the other Functions and HR. Own the regional Talent pool.

• Own the execution of all Transformation related programs and projects in said area of responsibility as they relate to processes, people, footprint and technology.

• Assure the delivery of correct Demand Plans that will enable the Emerging Markets Region to meet sales and service objectives in each market. Own and execute all elements of the IBP process for the region.

• Maintain high standards of Health & Safety across the region in accordance with the Company’s Health & Safety policy. Ensure departmental procedures support corporate quality & compliance requirements. Perform all activities in compliance with relevant Quality System standards.

• Support and drive Product Life Cycle management & product rationalization execution to ensure smooth & well communicated market launch and exit of pre-defined product lines.

What Makes You Stand Out

• Experience with leading edge supply chain systems & technologies (SAP, APO, or similar systems)

• Ability to operate independently and use judgment for high impact decisions.

• Ability to simplify a complex supply chain, while considering global & regional tax implications

• Demonstrated experience successfully leading and engaging teams across multiple locations within region.

• Demonstrates effective written and oral communication and presentation skills, ability to interact with senior management.

• Strong analytical skills, along with strong experience with analytics toolsets (Excel, Tableau)

• Demonstrated Commercial Operations Strategy skills, with an ability to define and implement strategic initiatives

• Understanding of strategic cost issues and uses range of techniques for cost reduction to meet targets.

• Strong Financial acumen, with a solid understanding of Financial Statements (P&L, Balance Sheet, Cash-Flows)

• Ability to engage in contract negotiations and develop contracts on a national or regional basis; create basic project plans and manger source plan and implementation across functions and sites.

• Degree in Logistics Engineering, Business Administration or equivalent job related experience

• Comprehensive knowledge in job related functional area

• Strong networker; comfortable presenting new ideas at a senior level

• Talent growth mindset

• People and Performance Management, Communication, Teamwork, Organization and thought leadership

Your Background

• Life Science and/or Medical Devices industry experience

• Demonstrated & detailed level of knowledge and understanding of complex global Supply Chains.

Travel Expectations

Up to 70%

EOE/M/F/Vet/Disability