Job Information
Elkay Service Centre Operations Manager in Brampton, Ontario
Service Centre Operations Manager
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
This position manages warehouse activities within the service centre. This includes oversite to the regions management of quality, light manufacturing and assembly, on time delivery, safety of goods coming through the warehouse, and overall performance to the companies aligned KPI’s. This position will drive adherence to established controls and processes to successfully complete material transactions and ensure the accuracy of the inventory both from a quantity and location perspective.
This position will reside in Brampton, ON which is the location of our Toronto service centre.
This person will report up to the Regional Operations Manager. This position will be responsible for managing and leading a team to execute the responsibilities as noted above.
Key Accountabilities
Oversight for all operation activities within the warehouse
Effectively manage the performance of Team Leads & Warehouse Associates. Build team chemistry and develop associates for future roles in the business.
Accountability for meeting Key Performance Indicators such safety, OTD%, Past Due backlog, inventory accuracy, productivity.
Lead inventory control activities including transactions, material movement and staging, cycle counting, and overall material accuracy.
Responsible for managing daily, weekly, monthly metrics and executing on counter measures.
Collaborate with Regional Operations Manager & Regional Inventory Control Manager to ensure that inventory is accurate and fill rates are meeting expectations.
Promote continuous improvement culture and coordinate Lean Manufacturing (Kaizen) initiatives to increase overall manufacturing efficiencies
Work with the management team to improve employee engagement by initiating and/or facilitating team building events that also support our community such as Relay for life, food drives, fund raising walks, Habitat for Humanity, etc.
Qualifications/Requirements
Bachelor’s degree in Operations Management or related field (preferred)
Previous Inventory Control and Quality Assurance Management experience
7+ years’ experience in a fast-paced manufacturing environment with assignments in lean manufacturing/continuous improvement tools and processes
5+ years’ experience managing a Warehouse’s Operations
Experience with implementing and maintaining material pull systems a plus
Experience with Sit down forklift, Raymond Reach, Counterbalance, etc.
Experience with implementing and maintaining material pull systems a plus
Excellent communication and people skills
Strong commitment to employee development and engagement
Experience with d365 system performing complex transactions a plus
Good writing/administrative skills, including computer skills (word processing, graphics, spreadsheet, Minitab, etc.).
Demonstrated proficiency in time and project management.
Team oriented with the ability to influence others.
Capabilities and Success Factors
Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.
Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Ensures Accountability – Holding self and others accountable to meet commitments.
Drives Results – Consistently achieving results, even under tough circumstances.
Being Resilient – Rebounding from setbacks and adversity when facing difficult situations.
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Competitive vacation policy
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
DCPP with eligible matching
THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.
Zurn Elkay is an equal opportunity employer who provides an inclusive and diverse work environment. We are committed to providing reasonable accommodations for applicants upon request at any stage of the recruitment process.
Zurn Elkay Water Solutions Corporation
What happens when two remarkable sustainability leaders come together as one?
A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time.
In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse.
Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself.
What makes Zurn Elkay Water Solutions Corporation special is our people and our culture.
While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most.
Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values.
We are looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.