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Job Summary

The Cisco Smartnet Solutions Executive will drive growth and build onto the rapidly growing Cisco practice. The Cisco Smartnet Solutions Executive will be tasked with helping customers to understand the value of Cisco practice and acquiring new Cisco logos/business for the company. Coordinate a team of sales/technical resources, build key relationships with internal sellers, leadership, and C-level executives. showcasing the company’s Cisco practice advancement and innovation in order to assist customers with solving for business outcomes.

This position is a remote position with Home Office setup as determined by SHI management. 

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include but are not limited to:

• Grow the existing customer base for Cisco, growing both Revenue and Gross Margin

• Establish and Develop Strategic C-Level Relationships and Go-to-market strategy to help our customers transform their enterprises through Cisco technologies and the value of SHI’s Cloud and MSP Practice

• Develop, test, refine, and scale sales strategies for adoption of Cisco

• Continuous Education of the core Cisco products, programs, and operations

• Provide a Simplified Billing Experience for customers in a multi-cloud world

• Assist Customers in navigating the onboarding process the company’s Cloud and MSP Practice

• Guide customers through foundational governance best practices to allow the ability for successful and scalable cloud adoption

• Improve the cloud acumen of the SHI field/inside sales teams by partnering with regional and district managers and working closely with Technical Resources in your assigned region.

• Provide Feedback to SHI delivery teams and Cisco teams to ensure future offerings are aligned to customer needs and use cases

• Collaborate with company Sellers and Customers Navigate Cisco Programs for Funding

• Strategically partner with company Sales Leadership and Account Executives To execute on the Cisco acquisition strategy

• Generate, identify, and drive pipeline by understanding customer needs and position relevance to company solutions and services

• Develop close relationships with company sellers, internal resources, and leadership

• Work collaboratively with company cloud and service partners in delivering long-term value to our customers

• Report, forecast, and track sales activity in respective regions to ensure we are driving Cisco based activities and opportunities continue to progress

• Manage pipeline, customer success metrics and tracking to key results in CRM

• Present the company value around Cisco management and services at customer events and travel to market

Qualifications

• Minimum of 1 year experience in a position selling/managing Cisco Smartnet products

• Proven track record of building successful internal relationships at SHI and substantial experience with our internal systems and processes (A/X, CRM, and SC09)

• Minimum 1 year experience using CCW-R quoting tool to quote Smartnet contracts

• Bachelor’s degree or relevant work experience

Required Skills

• Ability to excel in a high-performing and dynamic environment

• Ability to build successful relationships through active listening

• Strong written and verbal interpersonal skills

• Strong problem solving, organizational and interpersonal skills

• Strong negotiation and motivational skills

• Excellent presentation skills

• Ability to develop and execute against a business plan to meet or exceed predefined revenue targets

• Strong relationship building skills and customer satisfaction focus to ensure repeat business

• Ability to utilize Dynamics CRM, Excel, Outlook, and PowerPoint

• Ability to excel in a high-performing and fast-paced environment

Unique Requirements

• Position requires 20% of travel for business

Additional Information

• The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-Remote

Requisition ID 2024-16424

Approved Min (Total Target Comp) USD $100,000.00/Yr.

Approved Max (Total Target Comp) USD $150,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Inside/Outside Sales