Job Information
Ethos Veterinary Health Client Service Representative in Birmingham, Alabama
Veterinary Specialists of Birmingham located in Birmingham, AL are hiring a Client Service Representative to join our outstanding team!
Position Overview:
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
Handles incoming and outgoing mail and e-mail.
Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
Reliable, self-starter. Has the ability to multi-task and prioritize.
Regular attendance and timeliness are essential functions to fulfill the requirements of this position.
Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
Experience: 1-2 years in a veterinary, medical, or clinical setting preferred.
Anticipated Schedule:
Hours are based on the needs of the hospital but vary between 7am - 8pm
3 - 4 days per week
Part-Time (20 - 28 hours per week)
Compensation:
Starting at $16 per hour
Benefits:
Employee Pet Discount
Scrubs
Access to Employee Assistance Program
For more information about our hospital, please visit vsbham.com (https://vsbham.com/?utm_source=gmb&utm_medium=organic&y_source=1_NTA5ODQxNTYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D) .
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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