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Jacobs Facilities Support Professional/Receptionist in Bellevue, Washington

Your Impact:

As the Facility Support Professional, your role is critical to keep our offices running and allowing our teams to focus on delivering. As part of our Real Estate Operations, you’ll join our collaborative team providing our corporate offices with reception/front desk support, administrative support, mail and courier services, onboarding POC support, and related facilities activities.

We are looking for a full-time Receptionist/Facilities Professional who is driven by collaboration, exceeding expectations, and challenging the status quo. You are the face of Jacobs as visitors, clients and our own teams enter the facilities. Your keen ability to multi-task, communicate effectively and tackle challenges will allow you to thrive in our fast-paced environment. Working together, we’ll help you grow and pursue what fulfills you so that we can make impacts on the future – big and small, global and local.

As the Facilities Support Professional, you’ll:

  • Develop and nurture key relationships with Facility and Office Manager, Office Employees, Visitors and Guests

  • Answer and appropriately direct incoming calls greet visitors; determine nature of business and direct to appropriate individual.

  • Prepare and process incoming and outgoing mail (includes determining and affixing postage).

  • Maintain neat and organized and safe office.

  • Manage conference room use, reconcile conflicts, and post schedules.

  • May assist with meeting setup, including procuring food and equipment.

  • Purchase and stock office supplies.

  • Responds to requests for facility maintenance or repair and contact property management or external providers as appropriate.

  • Help to direct staff to corporate guidance on “best practices” for archiving, and coordinate box storage and retrieval.

  • Create or order Jacobs identification badges and provide building or suite access card management.

  • Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor access badges.

  • Deliver excellent customer support to both internal staff and external clients, visitors, and vendors.

Additional notes

  • May perform tasks that are custodial in nature, including those related to office and break room/kitchen maintenance.

  • Role is office-based.

  • May require occasional, rare after-hours work during a facility project or emergency event.

Here’s what you’ll need :

  • Microsoft Office skills

  • Experience in customer-focused and administrative roles

Ideally, you’ll also have:

  • Proven dependability and punctual attendance.

  • Demonstrates ability to use resources appropriately.

  • Great Customer service

  • Ability to remain calm and provide guidance

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $15 billion in revenue and a talent force of more than 60,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

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