Job Information
Driven Brands Service Advisor- R&M in Bedford, Texas
The Take 5 Family is hiring customer service maniacs!
People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.
What Employees Love about Take 5
The family environment
Weekly pay
Benefits: Free oil changes, Paid time off, 401(k) program
Employee contests
Standard benefits options (medical/dental/vision etc.)
Easy to transfer to locations across the country
Opportunity to meet new people every day
Community involvement
Learning new skills
Under limited supervision, the Service Advisor (SA) provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The SA determines services needed by accessing information obtained by technicians and referencing auto manufacture’s service intervals.
TYPICAL DUTIES:
Ability to effectively communicate with customers regarding services recommended and performed
Prepares service estimates, sells routine maintenance / repair services and conducts follow-ups regarding unsold services and customer inquires
Performs opening and closing responsibilities
Schedules appointments, answers phones and collects funds for services performed
Assists with the coordination of alternate transportation, rental car reservations, shuttle etc.
Performs other duties as requested
KNOWLEDGE, SKILLS AND ABILITIES:
Demonstrates an extreme attention to detail
Reads, analyzes and interprets general business reports
Ability to write, present and respond to customers and staff members in a professional manner
Ability to compute basic math equation
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Lift objects weighing between 25 – 50 pounds
Safely work with team to lift and maneuver items weighing up to 100 pounds
Stand, walk or sit for long periods of time without resting (up to 5 hours)
Work in areas that require kneeling, crouching or crawling
MINIMUM EDUCATION/EXPERIENCE:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Candidates must have a valid driving license and clean driving record
Experience with Shop Management software preferred
Requisition ID: 2022-22334
External Company URL: https://www.take5oilchange.com/
Street: 2812 Central Drive
Line of Business: Take 5 Oil Change