Job Information
INTERNATIONAL CRANE FOUNDATION INC Visitor and Welcome Center Associate in BARABOO, Wisconsin
JOB REQUIREMENTS: Greet patrons attending entertainment events. Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events. Provide assistance with patrons\' special needs, such as helping those with wheelchairs. Lead tours and answer visitors\' questions about the exhibits. Distribute programs to patrons. Guide patrons to exits or provide other instructions or assistance in case of emergency. ***** OTHER EXPERIENCE AND QUALIFICATIONS: ESSENTIAL DUTIES AND RESPONSIBILITIES: Create a customer service experience and retail atmosphere to best support ICF\'s mission. Be knowledgeable and able to speak to the mission of the International Crane Foundation. Promote ICF membership to guest by informing them of the benefits and how their membership supports ICF\'s conservation work around the globe. Assist customers with admission tickets, merchandise inquiries, special requests, as well as administering member and staff discounts, utilizing the POS system for all transactions. Coordinate with CED (Conservation Education Dept) team to check in group tours and facilitate in-depth educational experiences for visitors. Perform all tasks associated with visitor center and retail operations at the direction of the Visitor Services and Gift Shop Manager or Assistant Manager. QUALIFICATIONS REQUIRED: High school diploma or general education degree (GED) Work as a constructive member of a team, including the free sharing of information and technical expertise as needed. Demonstrate respect and sensitivity for others; inspire trust; and work with integrity and ethically. Ability to engage diverse visitors to ICF. Excellent verbal communication skills, including speaking clearly and persuasively to individuals and groups in positive or negative situations; listening effectively; responding well to questions from the public. Able to read and interpret written information. Knowledge of basic math ***** APPLICATION INSTRUCTIONS: Mail a Rsum: International Crane Foundation E11376 Shady Lane Road Baraboo, WI 53913 E-Mail a Rsum: icfjobs@savingcranes.org Apply Online: www.savingcranes.org