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Azadea Group Senior Visual Commercial in Avenue Mall, Kuwait

Senior Visual Commercial (

Job Number: SEN000147 )

Description

  • Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis, and suggest corrective actions when needed

  • Control and monitor the section sales budget such as (driving sales, reports, proposing action plan), as well as, executing all merchandising tasks (changing mannequin, prices, posters, pictures)

  • Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards

  • Solve customer complaints in in a timely manner, suggest solutions or/ and escalate them as appropriate

  • Assist the department and operations Managers in handling the maintenance of inventories and placement of products in order to ensure effective stock management and availability of products

  • Motivate team members and provide them with the necessary support such as training and development in order to maximize sales

  • Organize commercial activities ensuring the optimal use of the store manpower by managing working hours, controlling team schedule, applying the Minimum etc.

  • Assign routine and non-routine tasks and monitor/assess schedule preparation for the Sales Associates, cashiers and coordinators (when applicable) and ensure that activities are carried out in the most efficient manner; processing, checking orders and items blocking

Qualifications

  • Bachelor’s degree

  • 3 to 4 years of experience in retail industry out of which a minimum of 2 in a managerial role

  • Proficiency in MS Office and Shop/ Stock Management tools

  • Fluency in English

  • Deep product knowledge across all departments

  • Teamwork: level 3

  • Developing and Motivating Others: level 1

  • Cultural Awareness: level 2

  • Commercial Understanding: level 3

  • Customer Focus: level 2

  • Communication Skills: level 2

  • Attention to details: level 2

Organization : Zara

Primary Location : Kuwait-Kuwait, Avenue Mall

Schedule : Full-time

Unposting Date : Ongoing

Req ID: SEN000147

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