CASY-MSCCN Jobs

Introduction

Apptio, an IBM company, is the leading technology spend and value management software provider. Its AI-powered data insights empower leaders to make smarter financial and operational decisions. A pioneer and category leader in Technology Business Management (TBM) and FinOps, Apptio works with thousands of customers, partners, and community members worldwide. Visit www.apptio.com.

The TBM Council seeks a highly motivated training and Instructional Design Leader to

advance the organization's mission and vision.

With over 15,000 members and scaling fast, the TBM Council is a non-profit open ecosystem founded and underwritten by IBM.

The Council staff are full-time employees of IBM who manage all aspects of the foundation's operations, strategy, membership, events, certification, and standards, working in partnership with the TBMC board and community members.

The Training and Instructional Design Leader handles designing and developing new,

engaging, and effective learning solutions and instructional experiences for the TBM

Community to help our practitioners and executives achieve desired learning outcomes

and to advance the TBM discipline. To do so, this leader must become immersed in the TBM discipline and taxonomy and help make TBM and related certifications the global standard for technology professionals and a career designation.

The ideal candidate has worked with technical communities and knows how to translate

complex concepts and frameworks into more simplified and inspiring educational content and classes. This role must work across all levels of an organization and understand the development needs for everyone from C-level executives to

experienced practitioners to those new to the TBM discipline. You will partner closely with all functions of the Council staff and leaders and practitioners across the TBM community, Apptio and IBM.

Your Role and Responsibilities

• Modernize and continuously evolve the Technology Business Management educational courses, certifications, and other learning opportunities

• Create compelling experiences to increase awareness and participation in TBM training and certification

• Design and develop experiential learning solutions that support adult learning best practices, address needs identified in a job/task analysis, drive behavior change, and improve performance of TBM practitioners and their teams

• Follow TBM Council branding guidelines and standards to ensure content is professional and consistent

• Create and curate customer learning content using the latest technology and innovative techniques (especially via but not limited to scalable online delivery)

• Build and maintain valued relationships with key internal stakeholders and external partners and vendors

• Design interactive courseware and video using adult learning theory that appeals to various learning styles and international audiences

• Utilize various modern authoring tools to rapidly build enjoyable, positive learning experiences that are interactive, effective and technically functional

• Develop instructionally sound knowledge, skill, and job performance-based assessments

• Evaluate the business impact of the TBM Council learning programs through learning and performance metrics

• Gain a working knowledge of the various functional and technological aspects of the TBM framework, taxonomy and other assets and practices

• Understand and incorporate a TBM maturity model into the training, empowering community members and prospects to see how they fit into the TBM journey

• Meet all milestones and final deliverables by deadlines; when delays do occur, work with the team to estimate, monitor, adjust, and proactively communicate revised deadlines as needed

• Conduct training and educational webinars, being a model of TBM professionalism and inclusive training

• Be a mentor and coach to internal and external TBM trainers and certification partners on best practices in instructional design and enablement solutions

• Take on other projects and responsibilities as needed

Required Technical and Professional Expertise

• 5 to 10 years of experience at a high-tech, SaaS, or B2B company, ideally serving in roles across IT, operations, and product with experience managing training for a technical community ideal

• Excellent organizational, problem-solving, and project management skills, requiring minimal supervision

• Strong oral and written communication skills and diverse experience working with internal customers and stakeholders and external partners and community members in both live and virtual environments

• Demonstrated progressive related work experience in training or development, including instructional design for multiple professional levels

• Deep experience designing and developing learning programs across delivery mediums and content types (mobile learning, e-learning, video, gamification, virtual learning, live simulation, and live classroom)

Preferred Technical and Professional Expertise

• Experience working with technical communities a plus

• Proven experience designing and developing scalable, engaging, online training

• Demonstrated experience working with industry recognized instructional design models preferred

• Ability to work in an ever-changing, project-driven environment

• Proven ability to clearly articulate complex concepts in simple terms

• Experience working with various Learning Management and Learning Experience Systems and virtual meeting management tools like Zoom and Webex

• Ability to travel up to 25%, including international travel

• Knowledge of TBM, FinOps and related disciplines a plus

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.