Job Information
UNIVERSITY OF TEXAS AT AUSTIN Police Communications Operator in Austin, Texas
Accurately track the status and location of emergency personnel using complex computer software. Monitor and acknowledge various alarms, including security access systems, fire alarm systems, security cameras, closed-circuit televisions, teletype, and TDD systems.Receive calls for police or other university services including those originating from emergency telephones and 911 systems.Obtain information quickly and accurately. Receive and transmit radio messages and other information to the police or other university personnel.Other related functions as assigned.Knowledge, Skills and Abilities ? Knowledge of the operations of an Emergency Communications Center.Skill in oral and written communication.Skill in handling conflict and uncertain situations.Skill in handling multiple tasks and prioritizing.Skill in using computers and related software applications.Ability to work in close quarters and to wear a telephone headset.Ability to apply telephone interviewing techniques.Ability to quickly and accurately obtain appropriate information.Ability to learn and communicate emergency pre-arrival instructions.Ability to deal tactfully with the public and others.Ability to establish and maintain effective communication and working relationships with university employees and the public.