Job Information
SHI IT Program Manager - FnO in Austin, Texas
Job Summary
SHI has an exciting opportunity as an IT Program Manager supporting the IT department.
This position will work directly with IT leadership, executive leadership, product owners, and various SHI departments to ensure successful implementation of all IT initiatives.
The IT Program Manager will report to the Director of PMO and IT Communications.This position is requiredto report to the SHI Austin office location as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
Manage multiple projects with high complexity and visibility
Manage project scope, including the creation and execution of change requests as needed
Assemble and lead project teams which often include internal and external resources, partners, etc.
Develop and execute detailed project plans that include all phases of project delivery, including billing against milestones
Regularly communicate project expectations, status, risks, etc. to appropriate individuals throughout the organization, including executive leadership
Accountable for project profitability and ensuring project financials and milestones are met
Assist with efforts to evaluate requirements and provide guidance in support of Statement of Work preparation, as needed
Responsible for leading and developing new or emerging technology service offerings
Actively contribute to process improvement activities and mentor others
Qualifications
7+ years of direct customer-facing project management experience
4-year completed Bachelor's degree, or equivalent experience
PMP Certification
Certified Scrum at Scale Practitioner (CSaSP) or Certified Scrum Professional (CSP)
Working knowledge of IT concepts: security, servers, storage, cloud computing, disaster recovery
Proficiency in MS office tools: Outlook, Word, Excel, PowerPoint
Previous experience in IT delivery and operations
Preferred candidates will understand the complexities of procurement vehicles (AX/SHI.com/CRM)
Required Skills
Excellent organizational and time management skills with the ability to meet strict deadlines
Strong verbal and written communication skills with the ability to simplify complex subject matter
Detail-oriented with the ability to multitask and complete tasks with efficiency and accuracy
Experience leading large software implementations
Ability to implement and work with Agile frameworks
Ability to successfully manage complex customer-facing projects, including assembling the resources needed to deliver the project
Ability to simultaneously track multiple projects and budgets, regularly consolidating and summarizing progress for stakeholders
Ability to set strategies for minimizing project risk and issues, with previous experience forming and executing mitigation plans
Business acumen with the ability to translate and correlate project success to successful business outcomes
Ability to analyze project and financial data to ensure and optimize success measures
Strong follow-up, problem solving and negotiation skills, as well as experience holding project teams accountable regarding quality and on-time delivery
Strong understanding of the dynamics of cross-functional teams with the ability to creatively problem solve
Strong understanding of different project methodologies (Waterfall, Agile, PMP, etc.)
Demonstrated ability to work independently with little direction, as well as in a team environment
Certifications Required
PMP Certification
Certified Scrum at Scale Practitioner (CSaSP) or Certified Scrum Professional (CSP)
Unique Requirements
Technology Industry experience
Product Management background
Understanding of the complexities of various systems to perform day-to-day responsibilities (MS Dynamics, Professional Services Automation systems, etc.)
Experience with D365 implementation and migration
Additional Information
The estimated annual pay range for this position is $95,000 - $150,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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Job Locations US-TX-Austin
Requisition ID 2024-16536
Approved Min (Total Target Comp) USD $95,000.00/Yr.
Approved Max (Total Target Comp) USD $150,000.00/Yr.
Compensation Structure Flat Base
Category Information Technology
SHI
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