Job Information
House of Blues Duty Manager in AU Brisbane - 312-318 Brunswick St, Australia
Job Summary:
About Us:
Located in the heart of Fortitude Valley, The Triffid is housed in a converted WW2 hangar, blending history with a lush garden setting to create a vibrant hub for music lovers. We are artist-focused, environmentally conscious, and community-driven, united by our passion for music!
The Role:
As a Duty Manager, you will oversee all aspects of event operations, ensuring seamless execution while upholding our standards of excellence and safety. You'll play a key role in team leadership, training, compliance, and enhancing the overall patron experience.
Key Responsibilities:
Collaborate with bookings and production teams to meet artist requirements and ensure exceptional service delivery.
Motivate and support casual staff and supervisors
Facilitate ongoing training and development.
Maintain high standards of venue presentation and operational efficiency.
Contribute ideas for business improvement to management and actively engage in local committees.
Manage social media engagement and assist with customer inquiries during shifts
Functions Coordination:
Plan and manage events from start to finish, coordinating venue areas and budgeting.
Liaise with catering staff to ensure top-notch food and beverage service.
Create event schedules and communicate effectively with all involved staff.
Ensure venue readiness and handle any event-day issues efficiently.
Key Attributes:
Minimum 2 years' experience in a similar high-volume operations role.
Team-oriented mindset with a focus on diversity and inclusivity.
Passion for the live entertainment industry
Proactive problem-solver with a keen eye for detail.
Customer-focused with excellent communication and organisational skills.
Ability to work independently and under pressure.
If you're ready to take on a role in Brisbane's vibrant music scene and contribute to an exceptional live music experience, apply now and join the team at The Triffid!
Note: This position requires flexibility in working hours, including nights, weekends, and public holidays.
#LNAPAC #LI-KH3
About Us
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.