Job Information
Chick-fil-A Lead Analyst, Restaurant Financial Data & Systems in Atlanta, Georgia
Overview
The Restaurant Financial Systems team provides Operators and those who serve them with tools, reports and systems that equip them for profitable growth. We do this by building robust data infrastructure, maximizing the effectiveness of our systems portfolio, and offering users relevant and timely insights about their businesses. This role will be part of the Restaurant Benchmark & Costing team, a team that is uniquely positioned from an analytics and business-process standpoint to provide restaurant-level financial insights such as cost and profitability.
Lead Analysts on the team are responsible for sustaining a high degree of analytical competence and project leadership as they partner with cross-functional staff teams and at times Restaurant Operators. They maintain a high level of subject matter expertise for a particular system and are considered data & process owners within the organization. Lead Analysts are responsible for both proactive and responsive analysis, project planning, executing project details, and collaborating with others. They will be responsible for not only for taking full ownership of the data and analytics, but the relationships with key stakeholders to work autonomously and drive initiatives with limited supervision from leadership. They will develop comprehensive knowledge of a robust data infrastructure - serving as a subject matter expert for the business and providing strategic direction for the costs and profit impact of cross-functional menu ideas or decisions. He or she will also be responsible for recommending changes to appropriate systems to impacted Operators and Staff, by creating and ensuring execution of the project plan, communicating key details, escalating issues, and responding to results. They leverage their deep knowledge and expertise to advise stakeholders, make strategic recommendations and influence both proactive and responsive direction.
This individual will be expected to drive and execute work that ensures the data within the Menu Cost system matches the reality of the Restaurant. This role performs and presents theoretical menu item profitability analysis for new development and/or changes to existing menu items (i.e., menu & packaging-related innovation) to cross-functional stakeholders. The individual will be responsible for liaison between teams within Marketing and Supply Chain Innovation to lead financial impact analysis as part of their roadmap, thus playing a critical role in providing stewardship and financial insights to project teams.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities
Demonstrating ownership of the data and analytics by delivering accurate and timely insights, and demonstrating ownership of the relationship by serving as the main point of contact for requests and tasks that arise from partners
Solving complex analytical problems requiring synthesis of diverse inputs to prepare and present Actual vs. Target food cost variance analyses for menu concepts
Interfacing with staff to produce menu item development financial reports and provide a high level of customer service, demonstrating exemplary project leadership and communication skills
Representing the team in recurring, cross-functional, project team meetings and proactively intake needs of Partners, ultimately ensuring data requirements and deadlines are understood to perform necessary tasks
Working comfortably with large and complex datasets that span multiple areas and translate the analysis into one cohesive story for stakeholders to easily understand
Collaborating with business and technical members of the Costing team to investigate and troubleshoot system and data errors when issues arise
Completing audits of usage recipes existing with the Menu Cost system, both directly and indirectly via collaboration with Menu Services
Driving continuous improvement in service delivery by investigating root causes behind sub-optimal process outputs and formulating remediation plans as appropriate
Minimum Qualifications
Strong analytical and problem-solving experience & understanding of data systems and structures
Strong financial acumen and analytical agility
Proficiency with SQL or another data transformation tool
Experience in Tableau or another data visualization tool
Demonstrated ability to produce scalable and repeatable analytic processes
Problem-solving experience & understanding of data systems and structures
Demonstrated ability to partner with peers and leaders using strong written and verbal communication
Strong systems-thinking mindset, able to understand intricate details and how they relate to each other in the broader scope of a system
Attentional to details, high sense of responsibility and accuracy
Self-Starter; proactively seeking solutions and can work autonomously with limited supervision
Excellent interpersonal relational skills and demonstrated ability to work with others effectively in teams
Ability to manage multiple and varying tasks, processes and/or projects while being able to appropriately prioritize work
Strong applied knowledge of basic data best practices
Servant spirit with strong sense of stewardship
Proficiency in Excel, Word, PowerPoint
Preferred Qualifications
Experience with Bill of Materials/Recipes
Experience with financial analysis of new product creation & overall product management structure
Proven Alteryx and Tableau skills
Analytical and Reporting Product Ownership experience
Familiarity with Atlassian tools (Jira and Confluence)
Experience working in retail, hospitality, or QSR industries
Experience with managerial accounting or financial modeling
Minimum Years of Experience
5
Travel Requirements
5%
Required Level of Education
Bachelor's Degree
Preferred Level of Education
Masters Degree
Major/Concentration
Analytics, Finance Accounting, Decision Sciences, Engineering, Mathematics, or a relevant field
Requisition ID2023-15845
Job FunctionAccounting/Financial Services
Position TypeExperienced Professionals
Posting Location : LocationUS-GA-Atlanta