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JEWISH FAMILY SERVICES OF WNC INC Office Administrator in Asheville, North Carolina

[Role: [Receptionist / Office Administrator **Classification: Full time, Hourly, Non-Exempt Reports To:JFS Executive Director

[The JFS Receptionist / Office Administrator, under the supervision of the JFS Executive Director and Clinical Director, upholds the JFScommitment to the highest quality of client services and programs. The individual is primarily responsible for providing administrative support to the executive director and clinical department and clerical support to the agency and staff. The position supports the mission and values of Jewish Family Services.

**[Qualifications

[Education]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}

  • High school diploma or equivalent required
  • A university/college degree is an asset

[Experience/Skills]{arial=""}

  • Strong interpersonal and communication skills, including verbal and written
  • Highly organized work style and work ethic
  • Advanced computer skills, including proficient use of Word, Excel, and Adobe
  • Database management experience, including Electronic Health Record (EHR), and Donor Management
  • Ability to work independently and efficiently, time management, organization, creatively, problem-solving, and multitasking
  • Ability to interact respectfully with diverse socio-economic and cultural populations
  • Respect for client and agency privacy and confidentiality
  • Knowledge of Jewish culture, values, and traditions a plus
  • Ability to communicate effectively and efficiently with clients and others

[Responsibilities]{arial=""}

  • Answer phones, forward to staff extensions, take messages, and provide basic information.
  • Greet clients/others who come to the office door
  • Process credit card transactions for donations, copay's and others as needed
  • Receive and distribute mail, document checks received, distribute all to bookkeeper, ED, other staff
  • Maintain and update the USPS mailing list, donor database, and email mailing list
  • Print or copy forms and documents needed for agency operations
  • Monitor and order office supplies (copy paper, staples, paper clips, etc.)
  • Monitor and order cleaning and paper supplies (toilet paper, paper towels, tissues, etc.)
  • Assist with preparation, set-up, and facilitation of on-site and off-site events
  • Oversee proper condition and presentation of agency facilities
  • Run errands, make phone calls, perform other miscellaneous duties and tasks
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