Job Information
Aimbridge Hospitality Bell Attendant/Concierge in Arlington, Virginia
Job Summary
The Bell Attendant supports front desk operations. Primary responsibilities include: assisting guests with luggage, concierge duties, and to accommodate guests during their stay in an attentive courteous and efficient manner.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
Must have a valid driver's license for the applicable state.
Must have an acceptable MVR (Motor Vehicle Driving record)
Minimum of one year driving experience
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must maintain composure and objectivity under pressure.
RESPONSIBILITIES:
Approach all encounters with guests and employees in a friendly service oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Greet guests in a pleasant manner.
Load and unload luggage carts.
Escort guests to rooms.
Check/store luggage for arrivals and departures with luggage tags.
Deliver messages to meeting rooms.
Deliver flowers and packages to guest rooms.
Complete room changes.
Maintain current listing of local and area attractions special events and activities.
Maintain list of local transportation guides churches sports arenas etc.
Assist housekeeping department with guest requests.
Ensure lobby reader board is correct.
Provide information maps and directions as required.
Open doors.
Answer phones to assist guest service agents.
Conduct house count by computer.
Show guest rooms and suites as needed and emphasize company amenities.
Other duties as required.
Property Details
Nestled in the upscale Ballston area, and adjacent to a Washington, D.C. metro station, this hotel offers elegant accommodations, complete with all the latest technologies, only minutes from major attractions.
The Hilton Arlington is conveniently connected to the Ballston Common Mall shopping center as well as a number of office buildings by a skywalk. The Ballston metro station, instantly taking guests to the heart of downtown Washington, D.C. is also located within walking distance.
After a long day, guests at the Arlington Hilton can relax on signature Serenity beds and enjoy an in-room movie on flat-screen TVs. With an on-site restaurant as well as a state-of-the-art business center, guests have access to everything needed for an enjoyable stay.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Apply for this position (https://careers-aimbridge.icims.com/jobs/317586/bell-attendant-concierge/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyHilton Arlington & Towers
Posted Date1 month ago(4/2/2024 2:03 PM)
ID2024-317586
LocationUS-VA-Arlington
CategoryFront Office/Guest Services
TypeRegular
StatusFull-Time