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Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

• Looking for Security Operations Center Officers in Alpharetta, Ga 30005

• Prior experience with CCTV, access control or operations centers is preferred.

• Employment Type: Full-time

• Starting Base Pay $26 - $28 / hour

• Shift Availability: 10 hour shifts

Responsibilities:

• The main goal of the Operations Specialist position is to maintain situational awareness, gather information from internal and external sources, coordinate incidents with security leaders and internal investigators, and disseminate information for priority matter

• This job will interact with customers, law enforcement, external parties, and employees at all levels of the organization

• Actively and consistently support all efforts to simplify and enhance the customer experience

• Initiate incident management for incidents under the authority of Corporate Security

• Receive information on multiple platforms, assess a situation to ensure pertinent requirements are gathered, and make informed decisions quickly to initiate appropriate actions during stressful situations

• Communicate with security leaders to coordinate the initiation of incidents in case management system

• Document information and actions taken in case management system

• Support security personnel by providing additional information through research of internal and external systems

• Prepare and disseminate security products at the request of security leaders

• Maintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systems

• Provide direct and indirect support to security personnel as needed throughout the duration of the event

• Monitor access control systems and surveillance cameras and investigate alarms and incidents

• Monitor external open source platforms for physical security threats to company assets and initiate incident management when appropriate

• Support all business units, facilities, and employees by addressing any emergency and non-emergency incidents that come to the attention of the PSOC, whether security related or not

• Conduct special projects and assignments in support of the PSOC and Security Operations

• Perform other duties as requested

Minimum Requirements:

• Be at least 18 years of age for unarmed roles

• Must be legally permitted to work in the United States

• Able to read, write speak and understand English

• Proficient computer usage with Google Suite (G Suite) environments and Windows based programs

• Strong customer service skills and ability to multitask in a fast paced and quickly changing environment

• Strong written and verbal communication skills

• Research, writing, and critical thinking skills

• High level confidentiality and security awareness

• Able to work flexible schedules including nights, weekends, holidays, periodic overtime, and unscheduled shifts

• Possess a high school diploma or equivalent, or 5 years of verifiable experience

• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law

Perks and Benefits:

• Health insurance and 401k plans for full-time positions

• Schedules that fit with your personal life goals

• Ongoing paid training programs and career growth opportunities

• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2024-1200668

Location: United States-Georgia-Alpharetta

Job Category: Security Officer