Job Information
New York State Civil Service Business Systems Analyst 1 (NY HELPS) in Albany, New York
NY HELP Yes
Agency Taxation & Finance, State
Title Business Systems Analyst 1 (NY HELPS)
Occupational Category Other Professional Careers
Salary Grade 18
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $65001 to $82656 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County Albany
Street Address WA Harriman Campus Bldg. 8
City Albany
State NY
Zip Code 12227
Duties Description The Business Tax Bureau (BTB) is comprised of four tax programs, Corporation Tax, Sales Tax, Payroll Tax, and Miscellaneous Tax. Within each of our taxes we have program development units and operations units. The Business System Analyst 1 will be part of a program development team within the Business Tax Bureau that is involved with the business requirement definition, system development support, testing and analysis for a specific tax type or multiple tax types in the Processing Division. The BSA 1 will perform the following essential functions: • Identify deficiencies and enhancement opportunities to support and improve existing systems. • Review tax form changes, system changes and policy directives to determine impact on operations and procedures, and report findings to unit management. • Create or update documents to reflect current or “as-is” state of business processes and functions. • Support work to define, develop, and document “to-be” businesses processes and functions.• Gather and document project requirements, timelines, business rules, test scenarios, and test results. • Perform research, organize and analyze data from various sources. Candidate should have expertise with Excel. Familiarity with Pivot tables and other data analysis tools in Excel preferred. • Use various other software programs including but not limited to Microsoft Project, Sharepoint, Visio, and ALM (Micro Focus Application Lifecycle Management). • Facilitate and coordinate with ITS staff, operations staff and, when necessary, development staff on other teams. • Design, test, and implement changes to existing systems and/or new systems used by both internal and external (public-facing) users.• Support test planning activities, define test scenarios, develop test cases, data and scenarios, and execute test conditions. • Identify and track all defects through to resolution. • Develop training materials and procedure manuals for end users. • Identify, evaluate and escalate issues and risks in a timely manner to management along with potential options for solution/resolution. • Effectively communicate both verbally and in writing with internal and external customers. • Adhere to the Department’s time and attendance rules and regulations.• Meet any travel requirements; travel may occasionally be required for this position.
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In June 2024, if a temporary NYHELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), itis expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE MINIMUM QUALIFICATIONS:• Business Systems Analyst Trainee 1: Bachelor’s degree or higher.• Business Systems Analyst Trainee 2: A bachelor's degree or higher and one year of professional business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must doing order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/communicating with stakeholders.• Business Systems Analyst 1 Journey Level: A bachelor’s degree or higher and two years of business analysis experience in large scale automated system such as a customized Oracle People Soft application, performing the following: eliciting requirements as the foundation for the solution to the organization’s business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC);and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders. Substitution: a Juris Doctor, master's or higher degree in related field can substitute for one year of specialized experience.Candidates appointed at the Trainee 1 level will need to successfully complete a two-year traineeship before advancing to the Business Systems Analyst 1, SG-18 level. Note: Advanced Placement in a traineeship is at the discretion of the hiring agency.Please be sure your resume clearly illustrates how you meet the minimum qualifications for experience. Proof of degree must be provided with your application. • Trainee 1 is equated to SG-14, starting salary: $52,198• Trainee 2 is equated to SG-16, starting salary: $58,247• Journey level is SG-18, starting salary $65,001_COMPETITIVE MINIMUM QUALIFICATIONS:• Current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations. OR• Reachable on the appropriate eligible list for this title and location.
Additional Comments The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18 million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state’s tax systems fairly, courteously, and cost effectively. We believe the way to do this is to partner the skills, creativity, and ingenuity of our workforce with the best technologies available. Note: Due to the nature of this position, newly hired employees will not be eligible to telecommute. After the specified training period, employees may be allowed to submit a telecommuting application in accordance with the Department’s policy and subject to management approval.
Some positions may require additional credentials or a background check to verify your identity.
Name Laura Mothon
Telephone 518-457-0496
Fax
Email Address External.Application@tax.ny.gov
Address
Street W. A. Harriman State Office Campus
Building 9, Room 256
City Albany
State NY
Zip Code 12227
Notes on Applying Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume, cover letter and transcripts. https://www7b.tax.ny.gov/HELP/gateway/HELP.homeYou may be contacted to provide your full Social Security Number for verification.