EY PMO Manager in Wrocław, Poland
Requisition # WRO003IM
Post Date Apr 08, 2021
The ASA role improves account team efficiency and effectiveness through the performance of key project management and coordination activities.
ASA team helps in account coordination, project management, financial analysis, data compliance requirements and other miscellaneous administrative tasks that do not require client-serving technical judgment related to above service lines.
We’re looking for a Manager with expertise in accounts support skills to join our ASA Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.
Your key responsibilities
To liaise and work with project teams to help the Consulting practice to expand the services already provided to the UK and US and establish the Account Co-ordinator team in location
Assist in hiring, documentation, training and other project related aspects
To facilitate establishment of new work from project initiation to business as usual
Managing operations for multiple UK and US clients / processes. Co-ordination, supervision, and development of a growing team of account co-ordinators (associates and sr. associates)
Team development (mentoring, counselling, team building)
Responsible for quality control, review of the teams work, and ensuring overall adherence to Turn Around Time, Key Performance Indicators and Service Level Agreement
Process documentation and facilitation of knowledge sharing
To escalate any major delays & suggest effective/feasible solutions
Assist engagement teams with monitoring and communication of the budget, billing schedules and work in process. Analyse and monitor costs against budget, and assist teams with resourcing plan for engagement
Contribute to the culture of the broader EY GDS team
Skills and attributes for success
ASAs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
Provide support to Consulting technical team members
Assist with matters related to fees and billings, invoicing, budgets
Ensure proper and efficient team communications
Perform non-technical planning and organizational tasks for the account
Ensure that all required documentation is filed and archived
Support efforts to develop and maintain client relationships
Reporting and preparing Dashboards for client team including senior leadership
One-time tasks, ad hoc reporting, etc.
To qualify for the role, you must have
A Graduate, preferably B. Com/BBA/Economics Graduates (No post-graduation experience required)
Previous accounting / finance / business process outsourcing experience and/or project management experience - ideally at least 10-12 years with 1-2 years’ experience as a Manager.
Excellent communication skills - written and verbal English.
Very strong organizational and management skills; ability to delegate effectively and allocate work amongst team members
Experience of training small teams in new or established processes and developing suitable training material
Strong analytical/numerical skills, data interpretation skills
Excellent people skills; promotes teamwork, ability to lead and motivate a group of 10-15 team members.
Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail.
Ability to build and leverage networks
Ideally, you’ll also have
Organized and self-disciplined
Calm and capable of juggling conflicting demands on time and of prioritizing effectively
High degree of accuracy
Confident to deal with senior level contacts, internally and externally
What we look for
Strong communication skills
Strong attention to detail even when dealing with routine tasks
Ability to meet tight deadlines
Ability to ensure that work is of a consistently high standard
Ability to multi-task projects and assignments in order of priority
Team player with willing and enthusiastic approach
Excellent interpersonal skills, internally and externally
Ability to plan and anticipate potential problems before they arise
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
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