CVS Health Implementation Manager, Senior in WORK FROM HOME, Texas
POSITION MAY SIT ANYWHERE IN USbswift is a Chicago-based technology company that provides industry-leading benefits administration for employers and exchanges nationwide. We are currently looking for an Implementation Manager to join our Implementation team. The Senior Implementation Manager is responsible for supporting both internal and external stakeholders with the implementation of new clients to the bswift platform.bswift associates, clients, and partners• Work with the Implementation Leader to manage Implementation kick-off meetings, requirements discussions and status meetings with clients• Manage timelines with other bswift implementation staff and clients• Manage client expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates• Perform Analysis and configure system as needed and lead the team with other bswift resources (implementation analyst, product management, development, call center) to meet client deliverables; including, but not limited to: o Working with the Implementation Lead to analyze Benefits Class Matrix, Requirements Template, Rates, Permissions, Field Options, Site Text, Import files of Demographic and Benefit Data, and Export of vendor files as requiredo Configuring system as needed based on clients plan requirements listed aboveo Testing planning and testing new and existing system functionality to ensure accuracy of client system configurationo Researching and resolving client inquiries regarding system and process issueso Training clients on new site and processes for implementation live date• Continuously refine and improve efficiency of the implementation process• Proactively identifying and mitigating project risks• Proactively consult clients on best practices and necessary system and process changes to achieve client goals• High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness• Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality• Must possess a passion for teamwork, client service and reaching business results through problem solving• Willingness to travel as needed(NOTE: NIGHT AND WEEKEND WORK MAY BE NECESSARY)
• Experience in SAAS technology or Health and Welfare benefits administration.• Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions• Strong analytical skill-set and ability to effectively use data for strategy
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.
Minimum 5 years experience in HW benefits administration
College Degree or equivalent relevant work experience
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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