Job Information

United Ground Express Summer 2024 Intern, Workforce Planning and Strategy - Chicago Suburbs in WHQ, Illinois

/United Ground Express (UGE), a subsidiary of United Airlines Inc. supports airline customers and flights at many airports across the United States. The services we provide include customer check-in, baggage handling and servicing of the aircraft on the ground in preparation for the next flight. We assist customers from the moment they arrive at an airport through departure to their next destination. UGE is growing to expand to specific airports across the continental United States./

/A job with United Ground Express will provide you with an exciting, fast-paced environment, the chance to leverage existing skills and learn new skills, and an opportunity to grow a career in the airline industry./

/And to top it all off, you will get travel privileges through United Airlines, giving you access to one of the world’s most comprehensive global networks./

Compensation and Work Schedule:

At UGE, we believe in empowering the next generation through hands-on learning experiences. As part of this,all 2024 Summer Interns at UGE will be paid $20/hr. ($8,000 for the term) on a bi-weekly W2 basis. Summer 2024 Interns are also eligible for2 PTO days and 2 holidays, Memorial Day and July 4.We encourage all team members to take advantage of the travel privileges provided through United Airlines, andall 2024 Summer Interns will work a 9/80 schedule to facilitate every other Friday off. This means a workday of around 8.5-9 hours.

Work Location:

The 2024 Summer Workforce Planning and Strategy Intern will work a maximum 40/60 hybrid schedule with up to 60% of their time being remote.In-person work will include onboarding, team building, 1-1 time with our Senior Leadership Team, paid corporate travel, and service projects supporting our Chicagoland neighbors.

Education credit:

UGE’s Summer 2024 Interns may pursue educational credit.Please consult with your institution for more information.


We are driven by data – and our Resource Planning Team is critical to the success of our line stations and hubs in developing and executing localized staffing strategies to serve our airline customers and ensure a positive traveler experience. The Summer 2024 Workforce Planning and Strategy Intern will report to the Sr. Business Analyst and join our data-driven Resource Planning Team to support staffing planning and logistics for our airport operations and hubs teams. The Summer 2024 Workforce Planning and Strategy Intern will learn how to:

  • analyze labor models and logistics needs based rapidly changing information,

  • develop agile staffing plans in diverse markets, and

  • engage professionally with remote stakeholders to support corporate objectives.

At the end of their term, the Summer 2024 Workforce Planning and Strategy Intern will have been able to build a professional business pitch deck to present their learning to our Senior Leadership and to engage with Senior Leadership around key business objectives.


  • Currently pursuing a degree in Aviation, Business, Economics, Human Resources, or related field.

  • Excellent organizational and oral/written communication skills.

  • Working knowledge of Microsoft Excel (sumif, countif, average). Knowledge of pivot tables, vlookup, and/or index/match preferred but not required.

  • Personal interest in aviation or logistics operations.

  • Successful candidate with be self-directed, motivated, dependable, detail-oriented, and a strong team player; this includes showing adaptability.

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Company is located at 11555 W. Touhy Ave, Chicago (adjacent to O’Hare Airport)

Job: *UGE Airport Management & Administrative

Organization: *United Ground Express

Title: Summer 2024 Intern, Workforce Planning and Strategy - Chicago Suburbs

Location: IL-WHQ - Chicago - Corporate Support Center - Willis Tower

Requisition ID: WHQ00023355