Job Information

United Ground Express GSE Maintenance Regional Manager - Remote in WHQ, Illinois

/United Ground Express (UGE), a subsidiary of United Airlines Inc. supports airline customers and flights at many airports across the United States. The services we provide include customer check-in, baggage handling and servicing of the aircraft on the ground in preparation for the next flight. We assist customers from the moment they arrive at an airport through departure to their next destination. UGE is growing to expand to specific airports across the continental United States./

/A job with United Ground Express will provide you with an exciting, fast-paced environment, the chance to leverage existing skills and learn new skills, and an opportunity to grow a career in the airline industry./

/And to top it all off, you will get travel privileges through United Airlines, giving you access to one of the world’s most comprehensive global networks./

  • *About the GSE Maintenance Regional Manager role:

The GSE Manager will assist in overseeing all Ground Service Equipment (GSE) to include unscheduled repairs, preventative maintenance, and work order documentation of United Ground Express (UGE) stations as assigned. Manage relationships with GSE maintenance service providers and part vendors. Assist GSE management team in conducting station GSE audits and station transitions where applicable.


  • Manage GSE inventory as assigned by ensuring all assets are entered and accounted for at all times in Fleet Focus.
  • Approve or Deny station repair requests based on individual circumstance, situations, and management playbook.
  • Maintain a professional relationship with equipment suppliers, GSE maintenance providers, GSE vendors, parts suppliers, logistics companies and internal customers.
  • Provided feedback to station managers and other levels of management on operational, damage, and maintenance issues.
  • Monitor status of repairs. If necessary, order parts and supplies and assistance in scheduling repairs with outside vendors.
  • Provide expert GSE maintenance advice and troubleshooting to vendors over the phone, via email, or in person.
  • Receive, review and enter GSE related invoices in the Fleet Focus system.
  • Evaluate and enforce internal control procedures and policies.
  • Create weekly and monthly station reports using Fleet Focus that allows for the tracking and monitoring of station budgets, damages, and repairs.
  • Assist in periodic and annual GSE inventory audits to ensure accuracy of data.
  • Facilitate and assist in minor facilities maintenance issues as required.
  • Other duties as assigned.
  • Requires some travel

Qualifications - External

To be successful in this role, candidates should possess the following background, skills, and competencies:


  • High School Diploma or GED
  • Airport operations or equivalent maintenance work experience required

*Knowledge/Skills: *

  • Excellent verbal and written communications skills required
  • Strong working knowledge of Microsoft Office (Excel, Outlook, Power Point, and Word) required
  • Excellent analytical and problem-solving skills required
  • Ability to multi-task required
  • Understanding of work order management and inventory systems preferred
  • Technical background (mechanical, hydraulic, electrical)


  • Minimum 1 years of relevant work experience
  • Demonstrated understanding of airport operations
  • Prior ground services equipment maintenance experience required

/United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category./

/United Ground Express is a drug-free workplace. Employment with UGE is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required./

Job: *UGE Airport Management & Administrative

Organization: *United Ground Express

Title: GSE Maintenance Regional Manager - Remote

Location: IL-WHQ - Chicago - Corporate Support Center - Willis Tower

Requisition ID: WHQ00020510