Job Information

AdventHealth Transport EMS Dispatch Supervisor in Wesley Chapel, Florida


All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Paid Days Off from Day One

  • Student Loan Repayment Program

  • Career Development

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

Location: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544

The community you’ll be caring for: AdventHealth Wesley Chapel

  • From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness

  • Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health

  • 50,000 sq ft community Health & Wellness Center

  • Comprehensive women’s health center named Inspiration Place that incorporates female physician specialists, women’s imaging, pelvic floor and female physical therapy and a boutique spa.

  • Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times

  • AdventHealth Wesley Chapel has been named to Healthgrades Top 250 Hospitals list. This places them in the top 5% of hospitals in the country for superior clinical performance and excellence

  • Opened an offsite 24 bed, 24/7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco

The role you’ll contribute:

The EMS dispatch supervisor is responsible for the overall daily operations of the dispatch center. The dispatch supervisor is responsible for ensuring that team member function seamlessly to effectively and efficiently manage the flow of transport requests from each of the facilities in the WFD. This includes coordination between the divisional transfer center, private and public EMS agencies to ensure timely and effectiveness of transfer. The supervisor is responsible to oversee that dispatchers assigns drivers and vehicles to convey freight or passengers. Constant Interaction with transporters and EMS personnel, which will provide closer, more effective means of monitoring of productivity, key issues and concerns.

The value you’ll bring to the team:

  • Supervises 2-4 dispatchers per shift, manages shift start and off times.

  • Responsible for scheduling of the dispatchers

  • Responsible for ensuring company policies and procedures are followed

  • Supervises Staff to ensure proper assignment of ambulances to ambulance request

  • Ensures appropriateness of Emergency, Non-Emergency, STAT, and Routine ambulance responses.


The expertise and experiences you’ll need to succeed:

  • Bachelor’s degree required in a related field upon hire

  • Florida License EMT

  • Current American Heart Association BLS certification or RQI within 2 weeks of hire date

  • Current unrestricted Florida Driver’s License upon hire

  • 8 hours of Hip & Knee replacement/Spine Education required within 6 months of hire date, then annually

  • 8 hours Stroke Education required within 6 months of hire date, then annually

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Emergency Services

Organization: AdventHealth Wesley Chapel

Schedule: 1 - Day

Shift: AdventHealth Wesley Chapel

Travel: 24.13

Req ID: 22023289

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.