Job Information

Siemens Substation Automation Technical Support in Wendell, North Carolina

Job Family: Customer Services

Req ID: 394415

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

About Smart Infrastructure – Electrification and Automation:

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today’s and tomorrow’s power grid!

We are looking for a Substation Automation Technical Support. This position will be based in Wendell, NC.


You will be responsible for designing, developing, implementing, testing, and commissioning protection and control applications and schemes, as well as providing technical support and fault analysis.

General Responsibilities:

  • Provide product technical support to Siemens SIPROTEC relays and or SICAM substation automation systems

  • Develop new application solutions with IEC61850 or other communication protocols relevant in the energy automation field

  • Create relay configuration files based on schematics and coordination studies; and or SICAM configuration files based on points list, and existing project documentation

  • Go to Customer site and provide commissioning work for Siemens SIPROTEC and or SICAM products

  • Report processes and tools inefficiencies and suggests improvements ideas.

Specific Responsibilities:

  • Technical support, fault analysis, develop new applications for protective relays and or substation automation systems

  • Design, development, implementation, testing, and commissioning of protection and control applications and schemes

  • Travel to job sites, customer offices and vendors factories expected to be around 35% of total time.

You’ll win us over by having the following qualifications:

  • BS degree in Electrical Engineering or Similar with applicable experience

  • A minimum of 3 years of relevant engineering experience preferably in the power automation or protection engineering field. A strong candidate should be able to demonstrate applied knowledge of:

  • Busbar protection

  • Transformer protection

  • Breaker failure protection

  • Capacitor bank protection

  • Medium voltage protection schemes (including design of transfer schemes and reverse interlocking schemes)

  • Knowledge of Siemens SIPROTEC relays and DIGSI software and or SICAM A8000 or PAS substation automation systems

  • Communication protocols such as IEC61850, DNP, Modbus, IEC103, IEC101, IEC104, Profinet, Profibus

  • Control and Protection commissioning experience

Preferred Qualifications

  • Work experience with power utilities as customers

  • Knowledge of ANSI standards, IEC standards.

  • Line Transmission and Distribution protection

  • Generator protection for small, medium, and large generators (including protection settings calculation)

  • High voltage, distribution, and generation applications

  • Knowledge of the multiple vendors' relay products and associated software

  • Project Lead experience

  • Professional Engineer license

You’ll benefit from:

  • Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here:

  • The pay range for this position is $72,400 - $124,100. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Create a better #TomorrowWithUs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here ( .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.


Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here ( .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here ( .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here ( .