Job Information

Eaton Corporation Field Service Engineer in Welshpool, Australia

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

What you’ll do:

Due to organic growth, we are looking for a Field Service Engineer in Eaton’s Electrical business, based in Welshpool. Key duties will include installing, testing, commissioning, servicing and repairing Uninterruptable Power Supply (UPS) products and systems for critical power applications to specifications and customer requirements. The successful candidate will be a brand ambassador with a passion to delivery great customer service and experience.

We are recruiting for both technicians with UPS experience as well as qualified electricians with the aptitude and passion to be trained in a highly specialised field with exposure to the dynamic data centre industry. Eaton will provide intensive training in both hardware and software, potential for international travel and experience and a structured career path for your future.

Other key duties will include

  • Performing your duties with a high regard and awareness for safe working practices and compliance to EHS protocols.

  • Install and maintain critical power equipment and perform in-house and on-site repairs as required in accordance with service and maintenance agreements

  • Liaise with Project Management to carry out site inspection, commissioning, and testing of critical power systems including, creating, modifying of all documentation and reports for submission

  • Provide technical assistance/support and training to Technical Staff and Service Contractors and customers where required

  • Respond to requests for emergency repairs and provide rostered standby support 24/7

  • Perform FAT/SAT testing on units and prepare detailed reports on tests carried out

  • Ensure on time submission of reports


  • Grade Electrician

  • Diploma or degree qualification in electrical, electronics, mechatronics or Industrial Automation

  • 5 years’ experience in a technical role servicing electrical or power electronics equipment

  • Intermediate skills in MS Office and ERP systems (Oracle, SAP)

  • Exceptional communication skills

  • Proven experience writing reports

  • Ability to organize, prioritize, plan, follow up and work autonomously

What we offer:

  • Free on-site parking

  • Flexible working arrangements

  • Hybrid working

  • Competitive salary with access to bonus scheme

  • Inclusive working environment

  • Volunteer days

  • Outstanding training and development programs for both professional and personal development

At Eaton, making our work exciting, engaging, and meaningful is imperative. Being a model of inclusion & diversity is embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

If this sounds like you, please send through your application. We look forward to hearing from you!