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Waste Management Operations Specialist in Wellsboro, Pennsylvania

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Why work for Waste Management?* *The Value of a WM Job is more than a paycheck.

We are Committed to your Growth: 100% tuition paid for you and your family

We are People First: We foster an environment where all teammates feel welcomed, valued and seen

We are Stable: Our employees are home every day and perform essential and meaningful work

We are Investing in You: Amazing Medical, Dental & Vision, 401k with match, Discounted Stock options, Dependent Day Care, and more!

_About the Job_
Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

_What You'll be doing_
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Assists in troubleshooting and resolving safety, service, and operational issues.
  • Creates, distributes, and closes-out customer tickets on a daily basis.
  • Maintains and distributes department related information on a daily basis.
  • Communicates with other supervisors and managers about operations and/or dispatch issues.
  • Completes and maintains a variety of reports as directed by the department manager.
  • Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
  • Assists with data collection and reporting required for incentive pay programs.
  • Assists with the processing of payments and other financial tasks as necessary.
  • Assists in the implementation of operational projects as needed.
  • Communicates with customers about service issues as needed.
  • Communicates with employees about scheduling and work assignments as needed.
  • May enter and maintain Service Machine SMART data on a daily basis.
  • Performs other duties as assigned.

_What does it take to be an Operations Specialist for WM?_

The requirements listed below are representative of the qualifications necessary to perform the job.

  • Education: High school diploma or G.E.D (accredited)
  • Experience: Zero (0) to four (4) years previous experience (in addition to education requirements)
  • Basic computer skills,
  • Knowledge on how to use Excel,
  • Good communication skills,
  • Previous Customer Service experience

_About our Benefits_
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

_About our Waste Management_

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

Job: *Operations

Title: Operations Specialist

Location: Pennsylvania-Wellsboro

Requisition ID: 22000788

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