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Emerson STO Specialist in Washington, United States

STO Specialist

Requisition ID : ( 22000809 )

Primary Location : United States-California

Other Locations : United States-Colorado, United States-Washington

Job Function : Technician

Job Posting Date : Jan 15, 2022, 1:14:04 AM

If you are a STO Specialist professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in the West Region, you will work with Sales, BDMs, and Service Regional Managers to coordinate resource needs, provide onsite STO leadership and provide coaching and monitor other technicians safety, quality, speed, and professionalism while leading projects.

AS AN STO SPECIALIST YOU WILL:

  • Perform lead activities while onsite to ensure complete success and customer satisfaction

  • Assist our organization in developing a roadmap for how to prepare for STOs.

  • Be the face to the customer during STOs and be the main path of communication for all stakeholders.

  • During the STO execution, will use the 7 Step Method with the customer, and work with the technicians to continuously promote the world-class brand of Measurement Solutions.

  • Ensure that the technicians pace their work for maximum benefit for the customer, perform detailed QA reviews daily, and promptly complete all administrative functions to support the customer's reporting requirements promptly.

  • Will work with the service manager to position the most local technician as the service provider and trusted advisor for future account growth.

  • Safety awareness and safety leadership is at the center of all onsite activities.

  • When not engaged in Direct Labor Activities will assist in the staffing and logistic coordination of outages, be an active member of standards steering committees, and complete additional training as it pertains to their role.

  • Work with their Sales, BDM, and Service RM, to define the ideal technical team to accomplish the strategic goals for that customer.

  • Take a collaborative approach to national versus regional needs

  • Seek opportunities to mentor other technicians and communicate effectively.

  • Attend a weekly funnel review call with the PMO to represent their respective region.

  • Use onsite experience and feedback to design, develop, deploy, and evaluate standards.

  • Teach standards to the technicians

  • Provide coaching to other technicians as needed

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

  • Education: 1800 hours of technical school

  • Experience: 5 years of related experience

  • Must be Project lead certified

  • Travel requirements: 50% or more

  • Ability to work outside of a 50-mile radius from their home.

  • Legal authorization to work in the United States

WHY EMERSON? (https://www.youtube.com/watch?v=i0RyejZCJ4s&feature=youtu.be)

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.

Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us! (https://www.emerson.com/en-us/about-us/corporate-social-responsibility)

Flexible and competitive benefits plans offer you the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave.

Our Commitment to Diversity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/about-us/living-our-purpose) and Diversity & Inclusion at Emerson .

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.

Our Causes – Planet, Humanity, Champion, Inclusion and Future – shape, define and fuel Emerson’s culture while inspiring our innovative spirit and driving our focus.

Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your MBA degree, you’ll find opportunities with us. Join our team and start your journey today!

No calls or agencies please.

Req ID: 22000809

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