Job Information

Gallagher Client Service Associate in Walnut Creek, California


Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses.


The Branch Client Service Associate is accountable for delivering high quality and efficient service to both internal and external clients by assisting with the Branch's overall workflow processes and providing routine client support.

What will you be doing?

  • Contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement

  • Supporting the business priorities of Production team members and the Client Service function

  • Adhering to efficiency/productivity and process standards such as data and documents requirements, timelines, tool usage, etc

  • Creates documents, certificates, etc. using appropriate systems and resources, which may include communications, forms, certificates, reports, etc.



  • High School diploma/equivalent plus 1 year directly applicable experience

  • Proficiency in Microsoft Office and basic math skills


  • Associate's degree, professional certification, or equivalent training and experience preferred

  • Previous experience managing client relationships


  • Exceptional organizational skills

  • Proficient in using technology as a tool to maximize productivity and quality

  • Strong written and verbal communication skills


Additional Information

Click Here ( to review our U.S. Eligibility Requirements

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.