Army Installation Management Command Hotel Desk Clerk NF-01 in Waianae, Hawaii
Summary This position is located at Pililaau Army Recreation Center, Waianae, Hawaii (Island of Oahu). This position is eligible for night differential as applicable. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Responsibilities Makes reservations for incoming guests based on room availability and assists clientele in the completion of required forms and registration cards. Answers questions pertaining to rules and regulations governing the assignment and use quarters; issues room keys. Provides statement of non-availability when applicable, and answers billing questions and concerns. Computes charges for guests checking out, receives payments and room keys; renders receipts; accounts for and secures cash at end of shift. Performs other duties as assigned. Requirements Conditions of Employment Qualifications Minimum Qualifications: Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for word-processing or data entry. Possess good verbal communication and customer service skills. One-year hotel front desk experience is preferred. Resume MUST clearly reflect the knowledge and experience listed under the minimum qualifications criteria above. Highly Preferred: Possess 2-3 years of hotel or lodging front desk clerk experience. Experience using lodging systems (i.e. Recreational Lodging System INFOR) Familiar with Army MWR and/or DOD MWR. To be evaluated as a highly preferred candidate, your resume MUST clearly reflect the knowledge and experience listed under the minimum qualifications AND highly preferred criteria above. Applicants who meet both minimum qualifications and highly preferred criteria will be sent to the hiring manager first. Education Additional Information Area of Consideration: The Area of Consideration for this vacancy announcement is LOCAL, Island of Oahu. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Selective Service: Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed. Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00PM HST by 12/28/2023 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Pay-Band (NF or CY) Allowances and Differentials This is a pay-banded position. Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ). Other: This announcement is an open continuous announcement where applicants will be referred to hiring officials at various cut-offs until the position is filled; First cut-off date: 25 OCT 2023 Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur. Army NAF Pay setting rules/requirements apply to this vacancy announcement.