Sovos Compliance Technical Consultant in United States
Digital technology has forever changed business. Now, it’s transforming tax. Soon, tax enforcement will be part of every business process - and every transaction. As governments go digital, financial systems and traditional tax software can't keep up. And, businesses now face escalating risk and mounting compliance costs. Sovos was built for the digital future of tax. The Sovos Intelligent Compliance Cloud Is the first complete solution for modern tax, combining tax determination, e-Invoicing compliance and tax reporting on Sovos' reliable, scalable and secure S1 Platform.
We are building the future of Global Compliance Software. We want you to build your future with us.
The Work You'll Do:
As a Technical Consultant you will work cross-functionally and be responsible for managing the effective completion of day to day tactical activities needed for the implementation of Sovos' Sales Use and Tax solutions globally. You will work closely with external clients, to manage their implementation and project process, while providing technical support for Sovos SaaS products. A successful Technical Consultant will exhibit the ability to work cross functionally with teams in our Sales, Product Management and Development teams, and our Regulatory Analysis team. You will get the unique opportunity to not only work with best-in-class solutions, but also gain experience working on SQL queries and scripts and the opportunity to work within multiple ERP and E-Commerce systems.
More specifically, you will:
Run packaged and well-defined Sovos projects. This includes delivering kick-off workshops, providing access credentials, reviewing design specifications and test reports, as well as drafting project documentation.
Provide technical support and guidance to Sovos end-customers and partners.
Apply extensive product/technical experience to troubleshoot issues.
Lead technical related meetings with the customer as needed.
Participate in project teams and product committees
Be responsible for ensuring technical assistance and guidance for client implementations to meet quality and scope expectations
What We Need From You:
Bachelor’s Degree in Technology field such as information systems, computer science, software engineering preferred or related working experience.
Excellent communication skills (oral and written)
1-2 years of experience in a client facing IT role and excellent customer service skills.
Ability to effectively manage multiple work assignments and projects.
Strong time management, organizational and decision-making skills.
Demonstrated track record of finishing projects on time and on budget.
Ability to travel to customer sites if required (not common, most work is done remotely).
A genuine interest in new/existing/future products and roll-outs as well as emerging technology to increase proficiency in a technical capacity.
Demonstrate a high degree of self-awareness and commitment to personal development and learning.
Technical competence of IT-security, ERP systems, Web Services, basic programming is advantageous but not essential.
What Does Sovos Offer You?
The tools to grow your career both personally and professionally:
Did you know that over 30% of our employees experienced a promotion or job change in FY2019? That can happen because growth is serious business here at Sovos, and we have the programs in place to make sure of it, including:
Management Bootcamps and Development Trainings
Yearly performance reviews where compensation and performance are assessed and rewarded generously
Clear paths for growth within our roles (but we know that career development can be like a spider web, not a ladder - we give you the tools to move outside of your career as well!)
The tools to enhance your life - because we want you to enjoy your life outside of work
MyTime flexible time off (no worrying about accruing time or running out of sick days - if you need time off, take it!)
Paid family leave
Generous 401k match
Progressive Wellness Program
Company seeded and matched Health Savings Account (HSA)
The challenge of working in an emerging market and solving complex problems for our clients is a large one. Businesses are struggling to keep up with the pace, volume, and complexity of regulatory requirements. In fact, 45% of CFOs say compliance is their “biggest growth challenge.” That is why over half of the Fortune 500 counts on Sovos to solve their complex business-to-government compliance challenges. Our employees work on meaningful and engaging projects that make a tangible impact on our clients’ success.
Does this sound like a fit? Apply now!